Westerra Credit Union · 8 hours ago
Junior Fraud Analyst
Denver, CO, US
Full-time
Hybrid
Entry Level
$21.72/hr - $27.15/hr
2+ years expWesterra Credit Union is a learning organization dedicated to fostering a modern financial community. They are seeking a Junior Fraud Analyst to prevent and detect fraudulent activities on credit union accounts, identify fraud trends, and develop improvements while providing exceptional member service.
BankingE-CommerceFinancial Services
Responsibilities
Supports in the identification of fraud prevention strategies and recovery methods by utilizing tools and techniques to mitigate the Credit Union’s fraud risk exposure
Handles incoming calls and requests for fraud related & fraud prevention activity
Identifies suspicious activity and works with appropriate teams to investigate and thwart the activity
Completes investigation tasks for assigned cases
Provides member service to internal and external members
Helps identify processes and procedures that need to be developed to prevent or minimize fraud losses
Make recommendations on how processes can be improved and policies modified
Works with the Bank Secrecy Act (BSA) Department to investigate suspicious alerts from internal departments and Anti-Money Laundering (ALM) software, performing proper follow-up and documentation
Other duties as assigned
Has a general knowledge of all applicable regulations, BSA, USA Patriot Act, GLBA, FCRA, Reg E and state related guidance
Qualification
Required
1 year experience at Westerra Credit Union
2+ years' experience in retail banking financial services
Proficient in Microsoft Office
Exhibits strong verbal and written communication skills
Ability to demonstrate empathy and de-escalation with the support of management
Ability to learn and demonstrate that learning on the job
Detail oriented with strong organizational and time management skills
Must maintain high-level of confidentiality
Ability to manage high call volumes
Can be accountable for the completion of assigned tasks and projects with supervision
Uses judgement with supervision
Understands the basic business line and operating environment
Has a general knowledge of all applicable regulations, BSA, USA Patriot Act, GLBA, FCRA, Reg E and state related guidance
Preferred
Experience with fraud related activities preferred
Knowledge of Verafin preferred
Knowledge of Symitar preferred
Knowledge of Bank Secrecy Act regulations with an emphasis on suspicious activity reports is preferred
Benefits
Three health plans through UMR that offer a variety of coverage options, including HSA and FSA options
Two dental plans through Delta Dental
Basic life and AD&D insurance, short-term disability and long-term disability
20+ days of paid time off (PTO) per year
Anniversary time off that consists of 1+ days of paid leave for each anniversary year (PLAY)
16 hours of volunteer time off (VTO) per year
11+ paid holidays
401(k) that includes up to 6% match
Up to $5250 per year for educational reimbursement
4 weeks of paid parental leave
Mental health resources including an Employee Assistance Program (EAP)
Individualized learning and development programs
Company
Westerra Credit Union
westerracu offers wide variety of financial products and services to our members, and are known for our commitment to service excellence.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John McCloy
President/Chief Executive Officer
Steven Schmidle
President & CEO
Recent News
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