Ladera Living · 23 hours ago
Sales, Starts and Closing Coordinator
Justin, TX
Full-time
Hybrid
Entry, Mid Level
2+ years expLadera Living creates premier active adult communities tailored for 55+ active adults in the Dallas Fort Worth metroplex. They are seeking a Sales, Starts and Closing Coordinator to support the Sales, Construction, and Operations teams, ensuring an efficient and customer-focused homebuilding process.
Real Estate
Hiring Manager
Amy Palmer
Responsibilities
Embody and promote our core values: Grit, Coachable, Find a Way, No Eeyores and We Care
Maintain reliable, punctual attendance and a high level of professionalism
Communicate clearly and courteously with homeowners, team members, trade partners, and external partners via phone, email, and in person
Receive, review, and process all sales contracts for accuracy
Ensure proper entry of contract data into the production management system
Maintain and update versions of contract forms, addenda, and required documentation
Oversee and track terminated contracts
Maintain accurate physical and digital contract files
Update and maintain marketing materials as homes contract and close
Communicate and provide executed documents/community information timely via NoviHome, to the homebuyer
Coordinate closing timelines with buyers, Sales, Construction, Title, Lenders, and other partners
Gather, organize, and upload all documentation required for closing (e.g., warranty applications, settlement statements, certificates, inspections)
Approve and coordinate execution of Seller’s Closing Disclosures and settlement documents with title companies
Support appraisers and lenders by providing requested documentation and comparable sales
Update and distribute weekly closing and backlog reports for leadership
Continuously evaluate opportunities to improve accuracy, timelines, and the buyer experience
Receive, review, and organize incoming sales files to prepare complete starts packets
Ensure accuracy and usability of all files for Construction
Order and review lot-specific plans to confirm alignment with contract details and customer selections
Apply for and track permits; follow up with municipalities to ensure timely approvals
Monitor and meet pre-construction timelines (goal: within 60 days)
Identify and resolve discrepancies or missing documentation prior to home start
Manage required buyer signoffs and ensure documentation is accessible to all relevant departments
Maintain clean, organized digital and physical files for all home starts
Strict adherence to our internal processes (“The Road Home”) guide is required
Monitor, maintain, and update LotVue and production management systems for accuracy
Support weekly report production, including projected closings and production backlog
Capture buyer and partner feedback to support continuous improvement
Provide education and support to Sales and Construction regarding contract, closing, and start procedures
Support cross-department tasks as needed to ensure workflow continuity
Perform other related duties as assigned
Qualification
Required
High school diploma or GED required
Minimum of 2-3 years' experience in residential construction, production, or purchasing OR Equivalent combination of education and relevant work experience that ensures success in this role
Strong verbal and written communication skills
Excellent relationship-building and collaboration abilities
Strong organizational, time management, and multitasking skills
High attention to detail with consistent follow-up
Problem-solving and troubleshooting skills
Compassionate and empathetic with strong situational awareness
Team-oriented, supportive, and effective listener
Accountable and responsible in actions and decisions
Commitment to personal growth and professional development
Maintains confidentiality regarding customer and Company information
Embodies Company values: Grit, Coachable, Find a Way, No Eeyores, We Care
Collaborative team player with a proactive, problem-solving mindset
Technologically proficient and adaptable to multiple systems and platforms
Pass a criminal background check and social security verification
Pass a pre-employment drug screening
Provide valid proof of eligibility to work in the United States
Possess a valid Texas driver's license within 30 days of employment
Must be able to travel to nearby job sites; reliable personal transportation is required
Must be able to: Stand and/or sit for extended periods
Lift, carry, or adjust materials up to 25 lbs
Perform physical activities including bending, climbing, squatting, and twisting
Communicate effectively via hearing and speech; perform tasks requiring close vision
Preferred
Bachelor's degree in construction management or a related field preferred
Company
Ladera Living
Ladera Living builds premier retirement communities designed to serve the unique needs of 55+ active adults in the Dallas Fort Worth metroplex.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase