Senior Field Service Engineer jobs in United States
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CACI International Inc · 1 day ago

Senior Field Service Engineer

CACI’s Mastodon Design team specializes in rapidly designing and delivering hardware and software solutions to meet urgent mission needs. They are seeking a Senior Field Service Engineer to serve as the primary technical and operational interface between Mastodon and the Army end-user community for a SIGINT/EW system.

Information TechnologyService IndustrySoftware
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Comp. & Benefits
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Serve as the primary customer liaison to the Army end-user community for a SIGINT/EW Program of Record
Manage, track, and resolve customer concerns related to system performance, usability, and operational effectiveness
Work closely with Program Management and Engineering to identify and drive technical insertion opportunities that enhance mission value
Translate operational feedback and mission requirements into clear engineering requirements
Maintain responsive communication with internal leadership via mobile phone, text, and email
Collaborate with program, product line, and account management teams to identify growth opportunities
Develop and maintain relationships with industry partners to support teaming and collaboration opportunities
Brief Mastodon’s product portfolio to customers and stakeholders at all levels

Qualification

SIGINT/EW systemsElectronic Warfare operationsRF fundamentalsCustomer engagementTactical RF communicationsData analyticsBriefing skillsInterpersonal skills

Required

10+ years of operational experience with SIGINT/EW systems in an operational environment
Bachelor's degree (BA/BS) or equivalent experience, with 7+ years of related professional work
Deep understanding of Electronic Warfare operations across all domains
Strong RF fundamentals, including propagation, detectability, and direction finding
Proven ability to engage customers, capture requirements, and translate them into engineering solutions
Willingness and ability to travel on short notice to support customer engagements and demonstrations
Knowledge of foreign military systems and partner force relationships
Strong briefing skills, capable of presenting to technical and senior leadership audiences
US citizen with ability to obtain TS SCI level clearance

Preferred

Active TS/SCI clearance
Familiarity with tactical RF communications systems, applications, and wireless networking
Exposure to data analytics trends and operational applications
Strong interpersonal skills with a passion for relationship-building and knowledge sharing
Ability to operate effectively in a fast-paced, high-stakes environment

Benefits

Healthcare
Wellness
Financial
Retirement
Family support
Continuing education
Time off benefits

Company

CACI International Inc

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At CACI International Inc (NYSE: CACI), our 25,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and technology to meet our customers’ greatest challenges in national security.

Funding

Current Stage
Public Company
Total Funding
$1B
2025-05-21Post Ipo Debt· $1B
2003-01-10IPO

Leadership Team

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John Mengucci
President & CEO
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Darryl W Burke
Senior Vice President / Air Force Client Executive
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Company data provided by crunchbase