Burlington Stores, Inc. · 8 hours ago
Operations Servie Manager
00462 - Burlington
Full-time
Onsite
Mid, Senior Level
$21/hr - $29/hr
3+ years expBurlington Stores, Inc. is one of the largest off-price retailers in the country, and they are seeking an Operations Service Manager. The role involves managing store operations, leading teams, and ensuring excellent customer service while driving business results.
ApparelE-CommerceRetail
Responsibilities
Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures
Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers
Manage the overall execution of operations and receiving SOPS
Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory
Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store
Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning
Assist in the management of other store operations areas as needed
Communicate effectively with the District and Regional Management teams
Qualification
Required
3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization
Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required
Ability to lift and move boxes weighing up to 40 lbs
Experience utilizing scheduling and reporting computer software
Travel may be required from time to time
Benefits
Medical, dental and vision coverage including life and disability insurance
Up to 12 days of paid time off annually
Up to 8 paid holidays
Paid sick time in accordance with applicable law
401(k) plan
Company
Burlington Stores, Inc.
Burlington Stores, Inc., headquartered in New Jersey, is a nationally recognized off-price retailer.
10001+ employees
H1B Sponsorship
Burlington Stores, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (7)
2022 (7)
2021 (4)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
unknown2013-10-07IPO
2006-01-18Acquired
Leadership Team
Travis Marquette
President, Chief Operating Officer
Durand Guion
Senior Vice President, Fashion Office
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-20
Maryland Daily Record
2026-01-16
2026-01-16
Company data provided by crunchbase