Cloud and Things · 7 hours ago
Business Analyst
Albany, NY
Full-time
Onsite
Senior Level
$110K/yr - $140K/yr
5+ years expCloud and Things is focused on transforming the public sector’s IT environment by solving complex IT challenges. They are seeking a Business Analyst who will assess current child welfare systems and processes to identify improvements and enhance service integration and performance outcomes.
ConsultingInformation Technology
Responsibilities
Conduct comprehensive assessments of current child welfare systems and processes to identify gaps, inefficiencies, and opportunities for improvement
Facilitate meetings and workshops with local departments of social services, voluntary agencies, and staff to gather requirements and understand user needs
Document current workflows and business processes across multiple agencies and identify areas where integration can be improved
Analyze child welfare performance data and metrics to assess system effectiveness and recommend data-driven solutions
Translate programmatic needs into technical requirements for system enhancements
Develop process improvement recommendations that support better outcomes for children, youth, and families while ensuring regulatory compliance
Create clear documentation including requirements specifications, process maps, user stories, and assessment reports for both technical and non-technical stakeholders
Support change management activities by helping agencies understand how proposed improvements will impact their daily operations
Track project progress and report on findings, risks, and recommendations to leadership and project stakeholders
Ensure proposed solutions align with federal performance standards and support goals for child safety, permanency, and well-being
Qualification
Required
Bachelor's degree or higher in related field
5+ years of experience as a Business Analyst, documenting and improving business processes across multiple organizations
5 + years of experience working in child welfare, social services, or public human services programs
5+ years of experience gathering needs and requirements from diverse users, including caseworkers, managers, and families receiving services
Understanding of how state and local agencies work together to deliver services and the rules that govern them
Knowledge of federal metrics used to measure child welfare performance (such as Child and Family Services Reviews)
Ability to work effectively with multiple groups including state offices, county agencies, and community organizations
Skilled in communicating with both technical (IT) and non-technical (program) staff
Ability to analyze performance data to find problems and identify improvements
Company
Cloud and Things
Cloud and Things is an experienced State and Local Government IT consulting firms.
51-200 employees
H1B Sponsorship
Cloud and Things has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (3)
2022 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase