Nebraska Department of Health and Human Services · 12 hours ago
Office Specialist - Omaha
The Nebraska Department of Health and Human Services is seeking an Office Specialist for the Division of Economic Assistance. This position assists with clerical duties, compiles and checks documents, and processes requests to support the division's operations.
GovernmentHealth CareSocialWellness
Responsibilities
Meeting federal time frames related to the processing of Economic Assistance applications and public assistance referrals
Reviews applications/referrals to ensure they are appropriate, closes duplicate cases, and facilitates the merging of duplicate persons/cases
Utilizing the state computer system to keep case information current
Building accurate cases which allows case managers to move efficiently to the next phase of Economic Assistance applications
Assisting with clerical duties
Compiling and checking documents, records, and reports to confirm accuracy, completeness, and status of information and process requests or transactions, and/or to provide the supervisor or other employees with information for making decisions
Qualification
Required
Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency
Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment
Knowledge of the program-administrative work assigned to the position
Knowledge of sources of information pertinent to the assigned work
Knowledge of the principles and practices of record keeping
Ability to formulate and recommend alternative courses of action to meet agency and operational goals and objectives
Ability to communicate in person and by telephone, computer, email, or correspondence to exchange information and ideas
Ability to summarize technical data and results of research and monitoring activities into reports
Ability to understand and apply instructions and program-administrative policies and directives
Ability to implement decisions made and take actions selected by others to achieve work objectives, performance goals, and priorities
Ability to learn the organizational structure, mission, and activities of the employing agency
Ability to learn agency policies and procedures pertinent to the work assigned
Benefits
Comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities
Company
Nebraska Department of Health and Human Services
The Department of Health and Human Services team contributes to the lives and health of Nebraskans every day.