Kapitus · 22 hours ago
Systems Administrator I
United States
Full-time
Remote
Mid Level
$64K/yr - $103K/yr
3+ years expKapitus is one of the most reliable and respected names in small business financing. As a Systems Administrator I, you will be responsible for managing Microsoft 365 services and providing technical support to ensure employees have the necessary technology resources for their work.
FinanceFinancial ServicesFinTechLendingSmall and Medium Businesses
Responsibilities
Manage provisioning, imaging, configuration, and deployment of laptops, desktops, and mobile devices
Perform hardware/software troubleshooting and escalate complex issues to senior admins or engineers as needed
Monitor device health, patch compliance, and security configurations using tools like Intune, and Jamf
Set up and configure Laptops, accounts, email, and collaboration tools for new hires
Ensure appropriate access rights are provisioned according to role-based access controls (RBAC)
Decommission accounts and devices for offboarding, ensuring secure data handling and license recovery
Administer Microsoft 365 services, including Exchange Online, Teams, OneDrive, and SharePoint
Support identity and access requests via Azure Active Directory (password resets, group membership, MFA)
Manage O365 licensing, monitoring usage and optimizing allocation
Ensure all devices are encrypted, secured, and compliant with IT security policies
Support MFA, conditional access, and endpoint protection solutions
Assist with access audits, compliance reporting, and policy enforcement
Maintain documentation for standard operating procedures (SOPs) and knowledge base articles
Track and resolve service tickets within defined SLAs using ITSM tools (e.g., ServiceNow, Jira, Zendesk)
Provide user training and 'how-to' guidance for common IT tools and services
Qualification
Required
Associate or Bachelor's degree in Information Technology or related field, or equivalent work experience
3–5 years of IT support or system administration experience
Hands-on experience with Windows/macOS environments and device management platforms
Working knowledge of Microsoft 365 administration, Active Directory, and Exchange
Strong troubleshooting and problem-solving skills
Benefits
Annual Incentive Compensation Eligibility – Up to 10% annually
Health Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families.
100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.
Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.
Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones.
LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:
Pet and car insurance discounts.
Financial services such as LegalShield.
Relaxation and stress management tools, including a fully covered annual subscription to The Calm App.
Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life.
Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events.
Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities.
Paid Time Off and Sick Time
Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future.
Company
Kapitus
Kapitus is a business loan provider dedicated to helping small and medium-sized businesses in their growth.
501-1000 employees
H1B Sponsorship
Kapitus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (4)
2022 (2)
2021 (2)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$675M2024-06-17Debt Financing· $45M
2023-04-03Debt Financing· $130M
2022-02-09Debt Financing· $200M
Leadership Team
Ella Haman
Chief Technology Officer
Anthony Rose, CFA
Chief Financial Officer
Recent News
The Journal Record
2025-11-09
2025-09-26
2025-07-22
Company data provided by crunchbase