Orlando Food Sales · 17 hours ago
Information Technology Manager
Glen Rock, NJ
Full-time
Onsite
Mid, Senior Level
$125K/yr - $130K/yr
7+ years expOrlando Food Sales Inc. (OFS) is seeking a hands-on IT Manager to grow, manage, and take ownership of the company’s entire technology environment. This role is responsible for ensuring reliable, secure, and efficient use of technology across the organization and will involve close collaboration with various internal departments to support daily business needs.
Food and BeverageFood ProcessingRetail
Responsibilities
Oversee day-to-day IT operations to ensure systems function efficiently and reliably
Troubleshoot and resolve hardware, Windows and Mac operating systems, email, and application-related issues
Maintain IT systems to minimize downtime and support business continuity
Take ownership of all IT-related tasks and projects across the organization
Administer, configure, and support Microsoft 365 environment, including Outlook, Teams, OneDrive, and SharePoint
Support collaboration and communication tools to ensure reliable email, file sharing, and team productivity
Oversee network infrastructure, including LAN/WAN, Wi-Fi, firewalls, and connectivity to ensure secure and reliable access across locations
Support and maintain secure, standardized configurations across all company endpoints to minimize risk and downtime
Manage onboarding and offboarding for employees, including hardware provisioning and recovery, and system access across business applications
Manage user access, permissions, and roles across NetSuite, Microsoft 365, HubSpot, SPS Commerce, and other business applications
Maintain user accounts, permissions, and security access to ensure appropriate controls are in place
Maintain system controls and access governance to support security and audit requirements
Serve as the primary point of contact for internal IT support and system-related questions
Train personnel on effective use of OFS’s full technology stack
Own and manage endpoint management solutions to centrally administer all company-issued Windows and macOS devices
Implement and maintain device security controls, including device locking, disk encryption, remote wipe, and compliance policies
Manage the full device lifecycle, including provisioning, patching, monitoring, and decommissioning of company hardware
Reduce reliance on third-party managed service providers by bringing core endpoint management and security capabilities in-house
Establish and maintain IT security standards, policies, and documentation to support risk management, compliance, and business continuity
Serve as system owner and administrator for NetSuite ERP, supporting reporting, dashboards, workflows, data integrity, and ongoing optimization
Develop, maintain, and enhance reports and dashboards to support operational and leadership decision-making
Lead and support implementation, testing, rollout, and optimization of new software programs and system upgrades
Support and manage SPS Commerce (EDI) integrations with customers and trading partners, including onboarding, troubleshooting, and coordination with Operations and Finance
Partner with internal teams and external vendors to ensure accurate and timely data flow between NetSuite, SPS Commerce, and other business systems
Support and optimize HubSpot CRM, including user access, integrations, and reporting in coordination with Sales and Marketing teams
Negotiate and manage relationships with IT service providers and technology vendors
Review and process IT-related service and technology invoices for accuracy and value
Evaluate, manage, and transition services from external IT providers to improve security, control, and cost efficiency
Support IT budgeting, forecasting, and cost optimization initiatives in partnership with Finance
Identify opportunities to improve system performance, reporting, workflows, and user experience
Work cross-functionally with Operations, Finance, and leadership to align technology solutions with business needs
Perform additional IT-related duties and projects as required
Evaluate and enhance collaboration, CRM, and network systems to improve performance, security, and user experience
Develop and maintain IT roadmaps to support business growth, system scalability, and future technology needs
Qualification
Required
Bachelor's degree in information technology, Business Systems, or a related field preferred
7+ years in IT support, systems administration, or a similar technical role
Strong ability to communicate technical information clearly to non-technical users and collaborate across departments
Ability to manage multiple priorities and projects with strong attention to detail
Proactive, solution-oriented mindset with strong troubleshooting capabilities
Experience supervising staff or leading vendors and managing outsourced resources
Familiarity with DocLink or similar electronic document management systems
Proficiency in troubleshooting hardware, Windows and macOS environments, and email systems
Experience developing reports and dashboards in business applications
Knowledge of system implementation, rollout, testing, and employee training best practices
NetSuite ERP (reporting, dashboards, administration)
SPS Commerce (EDI), trading partner setup, document flows, issue resolution
HubSpot CRM, user management, integrations, reporting
Microsoft 365 (Outlook, Teams, OneDrive, admin center)
Networking fundamentals (LAN/WAN, Wi-Fi, firewalls, VPNs)
Endpoint management for Windows and macOS
Device security, encryption, patching, and compliance
Identity and access management (SSO, MFA)
Benefits
Up to 14% potential office bonus eligibility after six months
Comprehensive benefits package including medical, vision, and dental
Eligibility to participate in 401k and pension plan after one year
Opportunities for professional development and career growth
A collaborative and supportive work environment
Opportunity to build and scale internal IT capabilities as the organization grows.
Company
Orlando Food Sales
Orlando Food Sales is an importer and distributor of flour, tomatoes, oil, bufala mozzarella, pasta, and vegetables in oil.
11-50 employees
H1B Sponsorship
Orlando Food Sales has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Early StageCompany data provided by crunchbase