Bank of America · 15 hours ago
Senior Operations Analyst
Dallas
Full-time
Onsite
Mid, Senior Level
2+ years expBank of America is guided by a common purpose to help make financial lives better through the power of every connection. The Senior Operations Analyst is responsible for analyzing day-to-day issues, providing resolutions, and supporting continuous improvement of processes within a business unit.
Asset ManagementBankingFinanceFinancial ServicesFinTech
Responsibilities
Leads implementation for products, services, and operational solutions
Manages the design, documentation, implementation, and monitoring of new products and services
Consults on procedural, technical, and operational changes
Advances business products knowledge within operations environment
Fosters relationships with partners and teammates
Inspects data to identify issues and trends
Presents reporting on key performance and implementation status
Research and resolution of complex billing issues and inquiries
Telephone, E-mail and Microsoft Communicator contact with many different Bank partners
Completion of more complex data entry tasks, report auditing and spreadsheet calculations
Ability to be subject matter expert and to provide support to others
Process and understand Pricing requests
Contribute toward development and implementation of unit procedures and processes and support risk initiatives
Qualification
Required
2+ years of banking experience and ability to work under pressure and meet deadlines
Possesses excellent verbal and written communication skills
Acts with a sense of urgency and creates this in others
Displays problem-solving, analytical & organizational skills
Acts decisively and with good judgment
Must be flexible & adaptable; ability to handle multiple and shifting priorities
Thinks strategically and willingly participates in projects and other opportunities
Motivated individual who maintains a positive and professional attitude at all times
High emphasis around identifying and managing risk
Preferred
Mainframe and GSS experience a plus
Billing Applications
APX
CAPS
Company
Bank of America
Bank of America is a financial institution that offers credit cards, home loans, and auto loan services.
10001+ employees
H1B Sponsorship
Bank of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (780)
2024 (546)
2023 (590)
2022 (759)
2021 (715)
2020 (931)
Funding
Current Stage
Public CompanyTotal Funding
$3.59BKey Investors
Berkshire Hathaway
2025-02-20Post Ipo Debt· $386.79M
2024-11-26Post Ipo Debt· $2B
2020-07-28Post Ipo Equity· $400M
Leadership Team
Charissa Messer
Senior Vice President, Creative Agency Executive (Enterprise Creative Solutions)
Rami Salem
SVP Strategic Competitive Intelligence
Recent News
Maryland Daily Record
2026-01-25
2026-01-24
Daily Herald
2026-01-24
Company data provided by crunchbase