Erickson Senior Living · 17 hours ago
Health Care Sales Manager
Naples, FL
Full-time
Onsite
Mid, Senior Level
$68K/yr - $68K/yr
2+ years expErickson Senior Living is a leading provider of senior living and health care, operating Siena Lakes, a vibrant continuing care retirement community in North Naples, Florida. The Health Care Sales Manager will oversee the sales team to maximize census in Continuing Care, develop sales strategies, and maintain relationships with residents and families while adhering to the company's values.
Hospital & Health Care
Responsibilities
Conduct tours for prospective external residents and current internal residents through Continuing Care, providing an overview of the community, health care offerings, pricing, amenities, and availability
Develop and execute Continuing Care sales strategies, tactics, and external business development plans
Establish and maintain relationships with outside competitors to ensure accurate knowledge of the competitive landscape
Maintain market intelligence data and collaborates with ESL Home Office partners to build quarterly market strategies and competitive analyses
Counsel prospective residents and decision-makers regarding apartment selection and sell entry onto appropriate waiting lists
Initiate and maintain contact with standby list members to facilitate re-occupancy of available Continuing Care units
Supervise coordination of move-in dates, admissions, and resident transfers throughout the continuum of care
Notify the physician, Director of Nursing, and Administrator of medically complex residents seeking admission
Track and submit commissions, incentives, and bonuses in a timely manner
Maintain current knowledge of Medicare and Medicaid coverage changes, Managed Care information, and other relevant topics for family members considering a move to Continuing Care
Oversee and understand the job responsibilities of the Health Care Sales Associate, Move-In Coordinator, Acute Care Coordinator, Marketing Liaison, and Clinical Liaison
Attend required meetings and communicate with community partners about residents who may benefit from a higher level of care in the future
Oversee outplacement of residents in Independent Living and Continuing Care when no availability exists
Direct and participate in outreach efforts and networking both inside and outside the community
Prepares and provides weekly and monthly reports as required
Oversees all aspects of the move-in process for Continuing Care, including insurance verification, paperwork distribution, and room turnover
Follow up with prospective residents through phone calls and written correspondence to provide additional information
Attend special functions and events, provide tours, answer questions, and staff the sales information table
Coordinate and manage all aspects of sales team education and ongoing training within Continuing Care
Train, develop, and manage the Continuing Care Sales Team through regular informational and developmental meetings, including:
Sales training
Resident capital training
My Unity updates
Salesforce reviews
Sales metrics analysis
Qualification
Required
Minimum of 2 years' experience in related field required
Preferred
Minimum of 5 years' experience in Continuing Care service line sales preferred
Experience in assessing prospective hospitalized residents to determine eligibility for skilled nursing care preferred
Interpersonal skills needed to interface with health care professionals, senior-level management, and patients/families in crisis preferred
Understanding of Medicare, Medicaid and insurance benefits in long-term care setting preferred
Benefits
Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
401k for all team members 18 and over with a company 3% match
Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
Free access to our on-site Team member Health and Well-Being Centers, plus Well-Being programs, tools and resources for you and your immediate family members
Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
Company
Erickson Senior Living
Erickson Senior Living is the leading developer and manager of continuing care communities and home to 28,000 seniors across the United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Christian Sweetser
Chief Financial Officer
Gregg Colon
Chief Operating Officer
Recent News
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