Broadband Hospitality · 1 day ago
VoIP Engineer
Youngstown, OH
Full-time
Onsite
Mid Level
$60K/yr - $65K/yr
3+ years expBroadband Hospitality is a leading provider of hospitality interactive application development and technology services, and they are seeking a VoIP Engineer. The role involves the installation and maintenance of telecommunications equipment, including VoIP and analog voice services, and supporting field installation technicians and engineering teams.
ISPProject ManagementWireless
Responsibilities
Support field installation technicians during projects
Support engineering and tier 2 technicians
Support BBH Headquarters VOIP PBX and SIP Carrier systems
Document IP/Analog PBX systems for support/installation technicians
Installation sheet creation that contains inventory/credentials/IP/analog port mapping for the field installation technicians
Help design BOM for the installation of IP/Analog PBX systems
Subject Matter Expert (SME) for IP/Analog PBX systems
Configuration documentation of PBX systems equipment that is transferred to support after handover
Work with Engineering to provision a network for VoIP functionality
Provide Network Engineering with network configurations from a VOIP system perspective
Activation, troubleshooting, and porting of VOIP for service delivery
Troubleshooting of VOIP, Analog extensions, and phone lines
Setup/maintain testing lab for analog/VOIP PBX systems
Work with multiple vendors to test new products and approve for production
Qualification
Required
3+ years of experience in analog/VOIP PBX systems provisioning/configuration/troubleshooting/installation
General knowledge of routing, switching, firewalls, and wireless
Microsoft Office (Outlook, Word, Excel, Visio)
SIP Trunks
Ability to commute to Youngstown, OH
Ability to relocate to Youngstown, OH before starting work
Willingness to travel 25%
Preferred
Linux CLI
Program ethernet interface
Access log files
Work with config files
SIP Gateways: Adtran, Mitel
IP Phones: Polycom, SNOM, VTech
VOIP Carrier integrations for PBX
Asterisk based phone systems: PhoneSuite Voiceware, FreePBX
3CX PBX
Ability to use and understand packet captures
Blueprint reading and markup (Example: Bluebeam Revu)
Network Monitoring Tools: PRTG
Benefits
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Company
Broadband Hospitality
Broadband Hospitality specializes in project management, cost analysis, internet, wireless services, wiring and audio-visual solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
James G. Naro
SVP Business and Legal Affairs
Chris Staib
Chief Information Officer (CIO)
Company data provided by crunchbase