Loadsure · 10 hours ago
Claims Adjuster (Inland Marine)
United States
Full-time
Remote
Entry Level
1+ years expLoadsure is an innovative company focused on disrupting the insurance industry through technology. As a Claims Adjuster, you will review client claims, process them by researching policies, and manage stakeholder communication to ensure fair settlements and excellent customer service.
Artificial Intelligence (AI)Financial ServicesInsuranceInsurTech
Hiring Manager
Gregory Franzel
Responsibilities
Analyse insurance claims to help prevent fraud
Maintains good relationships and communication with underwriters, brokers and risk analysts
Resolve claims in a timely manner and ensuring a fair settlement and good customer service for the client
Determines covered insurance losses by studying provisions of a policy or certificate
Establishes proof of loss by studying documentation and assembling additional information from outside sources
Documents specific claims by completing and recording forms, reports, logs, and records
Prepares reports by collecting, analysing, and summarising information
Ensures legal compliance by following company policies, procedures, and guidelines, as well as state and federal insurance regulations
Maintains quality customer service by following customer services practices and responding to customer inquiries
Provides legal support by assembling documentation for settlement action
Protects operations by keeping claims information confidential
Stay up-to-date on local, state and federal law changes in the insurance field
Attend client meetings as required
Other duties as assigned by your manager
Qualification
Required
Minimum of 1-2 years of experience within a similar claims or insurance position
General Adjusting Licence
Understanding of insurance claims negotiation and settlement techniques
Proven administrative experience
Strong analytical and communication skills
Excellent time management and organisational skills
Comfortable dealing with internal and external senior representatives
Eagerness and willingness to learn
Accuracy and attention to detail
Self-starter and takes initiative
Effective listening, strong verbal and written communications skills (including grammar)
Must have outstanding interpersonal and problem-solving skills
Thrive in a fast-paced, high-growth, rapidly changing technical environment
Preferred
Desired background in Cargo, Ocean or Inland Marine Insurance (including MTC)
Background in Claims management or adjusting
Has obtained adjusters licenses in multiple states such as Florida
Excellent knowledge of the latest local, state and federal insurance related policies
Enthusiastic about emerging technology and insurtech
Proficiency in Microsoft Word, Excel, PowerPoint and Google Documents
Benefits
Competitive salary
Fantastic company stock options
Remote working with great flexibility
25 annual leave days, in addition to our recognised national holidays
Enhanced maternity/paternity/adoption/shared parental leave
Birthday day off
Subsidised gym/wellbeing membership
PerkBox
Strong healthcare coverage for employees and their families
A culture of work-life balance
A community that gives back
Engaging and collaborative work environment
Career development opportunities
Online learning platform
Company
Loadsure
Using data, AI and human-centric tech to analyse risk, deliver accurately-priced freight insurance and transparent, automated claims
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$12.36MKey Investors
Tokio Marine KilnMMC VenturesInsurtech NY
2023-01-04Corporate Round
2022-03-10Series A· $11M
2021-03-12Grant
Leadership Team
Damith Chandrasekara
CTO & Co Founder
Recent News
EIN Presswire
2025-12-16
EIN Presswire
2025-09-17
FinTech Global
2025-06-21
Company data provided by crunchbase