N.C. Department of Information Technology · 17 hours ago
Wildlife Telecommunicator
Lee County, NC
Full-time
Onsite
New Grad, Entry Level
$31K/yr - $54K/yrThe North Carolina Wildlife Resources Commission is a state government agency focused on conserving and sustaining the state's fish and wildlife resources. They are seeking a Wildlife Law Enforcement Telecommunicator to provide centralized communications for the agency, handling emergency and non-emergency calls and ensuring compliance with wildlife laws.
Information Technology & Services
Responsibilities
Requests for assistance by radio, telephone, and Division of Criminal Information Network (DCIN) terminals and ensures proper assistance
Requests from other governmental agencies (federal, state, and local) and initiates action to ensure delivery of assistance within the jurisdiction and approval of the North Carolina Wildlife Resources Commission
Requests for assistance from agencies that monitor our frequency (such as State Bureau of Investigation, and US Fish and Wildlife) and provides them with law enforcement related information that is accessed through the Division of Criminal Information Network (DCIN)
Reports of violations of federal or state game, fish, and boating laws and initiates appropriate enforcement action
Reports of fish kills and unusual water pollution and initiates appropriate action
Requests from WRC employees and utilizes reference books, DCIN data or other agencies to collect the requested information
Requests from the public on interpretation of laws, rules, regulations, and general WRC information (to include season openings, injured or orphaned animals, WRC functions, and WRC program information)
Qualification
Required
Experience answering calls in a call center or communication center environment
Division of Criminal Information Network (DCIN) experience
Emergency dispatch services experience
Data entry experience
Must meet the applicable education, employment, and training standards as required to be Division of Criminal Information (DCI) certified
Must be DCI certified or become certified within 120 days of employment
High school or General Educational Development (GED) diploma and sufficient experience to demonstrate an ability to work effectively under pressure situations; or an equivalent combination of education and experience
Company
N.C. Department of Information Technology
The N.C.
Founded in 2015
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Torre Jessup
Chief Operating Officer
Alysa Kelly
Executive Assistant to Chief Deputy/CIO/Chief Privacy Officer/Director of Enterprise Operations
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