The Bergaila Companies · 18 hours ago
Field Communications Technician
Midland, TX
Contract
Onsite
Entry, Mid Level
$55/hr - $60/hrThe Bergaila Companies is a nationally recognized leader in providing staffing services to all sectors of the energy industry. They are seeking a Field Communications Technician to install, operate, and maintain field communications systems, while ensuring safety and effective collaboration with various teams and stakeholders.
ConsultingEnergyHuman ResourcesRenewable EnergyStaffing Agency
Hiring Manager
Brandon Sandridge
Responsibilities
Working safely, and ensuring all those working around them are working safely
Working with Houston-based and local ITS teams to install, operate and maintain field communications systems
Scheduling formal change requests to field communications systems for firmware updates, security changes, and other configuration changes
Unboxing, inventory, testing, and installing field communications hardware at sites in the work region
Working to join infrastructure to a cloud management platform, central management, and monitoring tools
Documentation and knowledge transfer, such as maintaining and providing solution documentation to other team members, IT and business areas, detailing hardware installations, logically storing project files, and cross training
Providing solutions to complex problems on the integration of various technologies including connectivity issues
Resolving operational, infrastructure or hardware incidents and request items
Working continuously on a task until completion or escalating to the next level support
Prioritizing and managing many open cases at one time
Collaborating with IT, managers, and other stakeholders to develop an action plan for improved operations
Preparing written and verbal presentations and reports
Providing management with timely and accurate status reports
Keeping customer base informed of changes and issues within the data center environment
Modeling a strong work ethic and taking the lead on a variety of initiatives
Being flexible and willing to adapt to changing business requirements
Qualification
Required
Valid driver's license with no restrictions that would prohibit driving a company vehicle is required
Very strong experience with networking, wireless Coriolis, radios, broad band, AC/DC, tower construction experience, strong networking troubleshooting
In-depth understanding and troubleshooting skills of cabling infrastructure (Layer 1 - Fiber, Copper), common wired network devices, IP telephony, two-way radio, local area networks, wide area networks, and potential connectivity issues for each
Understanding and troubleshooting skills of hardware, software and peripherals used in a common business environment. - Includes PC computers, Servers, Microsoft Windows, Microsoft Server, and Microsoft Office suite
Communication skills (written and verbal English is a must). Ability to work well with people and assess each customer's individual needs. Need to be able to communicate with people and businesses outside of the organization and company, which may include business stakeholders, vendors, and service providers
Strong customer service ethos with experience in change management
Excellent organizational skills including accurate records keeping and proper documentation
Ability to work independently, self-organize, follow through without reminders, follow up, multi-task, follow processes and policies (including environmental & safety), and act as a contributing member of a team environment
Experience with Project Management. Ability to manage projects as well as be a resource for projects
High School Diploma or GED required
Preferred
College graduate in Computer Science, MIS, Engineering, or a related field preferred
Equivalent work experience pertaining to information technologies and / or telecommunications may be acceptable
Benefits
Comprehensive insurance
401(k)
Holidays
PTO
Company
The Bergaila Companies
The Bergaila Companies is an oil & energy company that offers professional recruitment services.
Founded in 1987
501-1000 employees
H1B Sponsorship
The Bergaila Companies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageLeadership Team
James Dymott
COO / CFO
Company data provided by crunchbase