Fur · 1 day ago
Director of Sales and Education
New York, NY
Full-time
Hybrid
Lead/Staff, Director/Executive
$85K/yr - $90K/yr
5+ years expFur is a pioneering beauty brand that focuses on inclusive solutions for pubic hair and skin care. The Director of Sales and Education will lead the education strategy, manage relationships with high-value professionals, and drive sales activation through effective training and outreach.
BeautyCosmeticsE-Commerce
Responsibilities
Own VIP and top-account relationships — nurture and grow our highest-value Pros through direct outreach, personalized support, and surprise-and-delight moments that deepen loyalty and satisfaction
Lead education strategy and execution — design and deliver a full curriculum for Fur Professionals, including virtual trainings, social education, protocols, and in-person workshops
Act as the face of Fur Professionals — appear in social content, host webinars, and represent the brand at trade shows and events, bringing credibility, warmth, and expertise to every touchpoint
Be the voice of the Pro internally — advocate for our estheticians across teams, ensuring their feedback, needs, and business realities are represented in product, marketing, and operational decisions
Drive sales activation — increase order frequency, reactivation, and system-wide product adoption through education, proactive outreach, and relationship-driven selling
Source and close new high-value accounts — work closely with our Director of Retail Accounts to identify warm leads, inbound opportunities, and strategic partnerships that expand Fur’s Pro footprint
Partner with Growth and Retention — Use HubSpot daily to log activity, manage accounts, and monitor Pro performance. Collaborate on lifecycle campaigns, reactivation workflows, and segmented outreach. Share field insights and qualitative trends that inform CRM and marketing strategy
Lead Pro events and programming — Host recurring digital trainings and masterclasses. Manage Fur’s presence at 4–6 trade shows annually and support Ulta FLC as needed. Partner with Marketing on the annual Fur Professionals Summit and quarterly Pro Sales Days
Report and communicate trends — provide monthly updates on VIP engagement, education performance, and on-the-ground learnings to inform cross-functional planning
Collaborate cross-functionally — work with Marketing, Creative, Growth, and Operations to ensure Pro strategy aligns with brand priorities and is supported across channels
Qualification
Required
5+ years combined experience as an esthetician and in sales, ideally within beauty or wellness
Licensed esthetician credibility paired with hands-on operator skill: you can lead product trainings, then log, track, and advance opportunities in HubSpot the same day
Deep understanding of the professional beauty channel: what drives adoption, retention, reorder behavior, and long-term Pro loyalty
A relationship-first sales approach: able to grow VIP and top accounts through trust, consistency, and high-touch support
Strong education leadership: build a clear curriculum, deliver engaging trainings, and turn education into measurable results
Confident 'face of the brand' energy: comfortable on camera, hosting webinars, and representing Fur at events with warmth and authority
KPI-minded and system-driven: tracks performance, logs activity, segments outreach, and improves workflows to scale what works
Proven ability to drive activation: increases order frequency, reactivation, and product adoption through education + proactive outreach
Event and community builder: creates programming that makes Pros feel seen, supported, and excited to grow with Fur
High ownership and cross-functional mindset: aligns education, sales, and retention goals while keeping execution tight
A 'surprise-and-delight' mentality: adds thoughtful touches that deepen loyalty and differentiate the Fur Pro experience
Willingness to quickly learn and effectively leverage Fur's existing tools and systems
Preferred
Hands-on HubSpot expertise beyond logging—segmentation, workflows, sequences, reporting dashboards, and lifecycle automation
Active esthetician license
On-camera experience (UGC-style social, lives, webinars) with strong storytelling/hosting instincts
Benefits
Generous Time Off: Unlimited PTO, Summer Fridays, and 12 paid holidays.
Flexibility: Hybrid work environment in NYC.
Paid Parental Leave: Up to 4 months fully paid.
Comprehensive Benefits: Medical, dental, vision, FSA/HSA options, commuter benefits, Employee Assistance Program, Commuter Benefits, and access to Spring Health.
Retirement: 401(k) with company match after six months.
Donation Matching: Up to $500 to any 501(c)(3).
Company
Fur
Fur is an online store that specializes in oil, stubble cream, silk scrub, mitt trio and bath drops.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Lillian Tung
Co-Founder, CMO
Christopher Spratt
Chief Financial Officer
Recent News
Business Wire
2025-06-13
2025-05-30
Company data provided by crunchbase