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Sierra ITS · 7 hours ago

AV/IT Support Engineer

Deerfield, IL

Full-time

Onsite

New Grad, Entry Level

$33/hr - $40/hr

Sierra ITS is seeking a highly motivated AV/IT Support Engineer Technician to join their IT Infrastructure team. The role involves providing end-user support for enterprise collaboration and conferencing technologies, managing Microsoft Teams, and delivering high-touch executive support in a Mac-heavy environment.

Information Technology

Hiring Manager

Brenda Penney

Responsibilities

Provide 1st/2nd level end-user support

Support 100+ conference rooms (Cisco Webex, Crestron AV)

Assist with rollouts and enterprise application support

Manage Microsoft Teams policies, user setup, and call quality

Deliver high-touch executive support (Mac-heavy environment)

Qualification

Windows 10O365Cisco WebexCrestronHW/SW troubleshootingMac OS supportActive DirectoryServiceNowInTuneMDMOktaPowerShell scriptingTechnical support

Required

Windows 10, O365, Teams

AV systems: Cisco Webex, Crestron (Polycom a plus)

HW/SW troubleshooting

Mac OS support

Active Directory, ServiceNow

InTune, MDM, Okta

Preferred

PowerShell scripting (preferred; training available)

Company

Sierra ITS

Sierra ITS is a recruitment agency focused on the information technology contract staffing industry.

Founded in 1994

Ridge Farm, Illinois, USA

51-200 employees

http://www.sierraits.com/

Funding

Current Stage

Growth Stage

Leadership Team

Scott C. Van Lyssel

Vice President & Partner

Richard Doran

Founder/President

Company data provided by crunchbase