DMSi Software · 21 hours ago
Business Application Specialist
DMSi Software is an independent, family-owned business specializing in ERP Software for the Building Materials Industry. The Business Application Specialist will work closely with customers across various departments to analyze problems and bridge the gap between software applications and business processes.
Information TechnologyRoboticsSoftware
Responsibilities
Develop and maintain an understanding of the software application to support users and provide solutions that optimize their business process
Works directly with users on issues submitted to ensure they are addressed in a timely manner
Problem solve, using critical thinking and technology to recommend innovative ideas addressing different business issues that can be complex in nature
Research, analyze, and troubleshoot reported issues, collaborating with various departments to find a solution
Create and maintain documentation when needed to ensure end users are optimally utilizing applications
Conduct training on current functionality and new features to enhance user experience
Participate in or lead projects to support business applications and implement changes to enhance functionality; assist with rollout to end users
Qualification
Required
Develop and maintain an understanding of the software application to support users and provide solutions that optimize their business process
Works directly with users on issues submitted to ensure they are addressed in a timely manner
Problem solve, using critical thinking and technology to recommend innovative ideas addressing different business issues that can be complex in nature
Research, analyze, and troubleshoot reported issues, collaborating with various departments to find a solution
Create and maintain documentation when needed to ensure end users are optimally utilizing applications
Conduct training on current functionality and new features to enhance user experience
Participate in or lead projects to support business applications and implement changes to enhance functionality; assist with rollout to end users
Customer-focused approach to problem identification and resolution
Strong written and verbal communication skills
Ability to positively interact with all levels of the company, internally and externally
Good analytical, logical, research and problem-solving skills
Ability to maintain a high degree of professionalism and confidentiality
Desire to work in a collaborative, team environment
College degree in Supply Chain, Business, Accounting, Finance, MIS, other related fields or equivalent work experience
Company
DMSi Software
DMSi is bringing new technology and new ideas to the building materials industry through our specialized business management software.
Funding
Current Stage
Growth StageLeadership Team
Recent News
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