The George Washington University · 23 hours ago
Senior Student Account Associate, Third Party Billing
Ashburn, VA
Full-time
Hybrid
Senior Level
$23.35/hr - $36.47/hrThe George Washington University is the largest institution of higher education in the District of Columbia, committed to providing excellent service to students. The Senior Student Account Associate will support students and parents with processing requests and transactions regarding student accounts and billing, serving as a functional leader and first-line escalation point for concerns.
Higher Education
No H1B
Responsibilities
Billing and the collection of third-party sponsored accounts
Reviewing and monitoring assigned accounts and all applicable collection reports
Reviewing, analyzing, and monitoring past due accounts, ensuring all collected monies are recorded correctly and reconciled
Working with the Assistant Director to establish effective and efficient billing collection strategies
Professionally making outbound calls while keeping and improving customer service
This position performs other related duties as assigned
Qualification
Required
Bachelor's degree in an appropriate area of specialization. Degree must be conferred by the start date of the position
Equivalent combination of education, training and experience may substitute degree requirements
Attention to detail
Knowledge of and appreciation for all applicable regulations and institutional policies
Ability to work independently and to adapt to a fast-changing environment
Ability to meet deadlines when invoicing each semester
Preferred
Experience with federal and government agencies
Knowledge of billing and collections procedures
Accounts Receivable knowledge and experience
Strong customer service experience
Proficiency in Microsoft Office, including Excel and Word
Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency
Strong verbal and written communication, problem-solving, and analytical skills
Benefits
Medical
Dental
Vision
Life & disability insurance
Time off & leave
Retirement savings
Tuition
Well-being and various voluntary benefits
Company
The George Washington University
The George Washington University
Founded in 1821
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Doowuese Igbazua
Co-Founder & President, GW- Design Student Association
Mark Hanson
Co-Founder and Co-Director, Health Experiential Design Studio (HealthXDS)
Recent News
2025-05-02
2025-04-14
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