Technische Universität Braunschweig · 13 hours ago
Customer Service Representative
Technische Universität Braunschweig is seeking a Customer Service Representative for a full-time remote position. The role involves responding to customer inquiries, ensuring customer satisfaction, and providing a top-tier customer experience through multiple communication channels.
Higher Education
Responsibilities
Responding to customer inquiries
Ensuring customer satisfaction
Resolving issues
Providing a top-tier customer experience
Handling multiple communication channels, including email, live chat, and phone
Qualification
Required
Experience and skills in Customer Service, Customer Support, and providing quality Customer Experience
Proven ability to achieve and maintain high levels of Customer Satisfaction
Strong verbal and written communication skills
Outstanding problem-solving abilities and attention to detail
Proficiency in using customer support software and other related tools
Ability to work independently in a remote environment
Preferred
Experience in an academic or educational environment is a plus
Bachelor's degree or relevant professional experience in a related field preferred
Company
Technische Universität Braunschweig
Technische Universität Braunschweig stands for a strategic and achievement-oriented way of thinking and acting, dedicated teaching, multi-layered networking with our partners in science, industry and society, and intensive international cooperation projects.
Funding
Current Stage
Late StageRecent News
PhysOrg.com
2025-10-19
EIN Presswire
2025-08-25
Company data provided by crunchbase