CS Engineer - Pace Specialist Trainer jobs in United States
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Ampcus Inc · 6 hours ago

CS Engineer - Pace Specialist Trainer

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services, and they are seeking a CS Engineer - Pace Specialist Trainer. This role involves training Customer Service Engineers on the PACE platform and provides an opportunity for career growth into a Customer Service Engineer position.

Data ManagementInformation Technology

Responsibilities

Become a subject-matter expert in the PACE software platform
Deliver instructor-led training sessions to Customer Service Engineers across assigned regions
Conduct approximately 15–20 training sessions, each 2 days in duration, as part of a broader rollout (~100 sessions total)
Support peer engineers during the software launch and adoption phase
Participate in the hyper-care phase following full software launch (30–90 days), providing hands-on support and issue resolution
Serve as a technical and process resource for peers during transition
Installation, service, maintenance, and modification of diagnostic imaging equipment at customer sites
Field-based, customer-facing technical support
Supporting a range of imaging systems
Acting as the primary technical representative to customers
Flexibility to work varied shifts, including overtime, as business needs require (advance notice provided)
Reporting to the Regional Service Manager at organization's Medical Solutions

Qualification

PACE software expertiseTechnical training deliveryTechnical aptitudeCustomer communicationCross-functional collaboration

Required

Associate degree, college coursework, or military experience in a related technical field
Strong technical and/or electrical background
Foundation-level technical education or equivalent hands-on technical training
Open to: Entry-level candidates with formal technical training
Open to: Military veterans transitioning to civilian technical roles

Preferred

Biomedical, medical technology, or imaging service experience
Experience working in hospital or clinical environments
Imaging service experience (military or private sector)

Company

Ampcus Inc

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Ampcus is a global business, technology consulting and an staff augmentation firm specializing in AI/ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management.

Funding

Current Stage
Late Stage

Leadership Team

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Raj Narayan
Sr. Vice President, Strategic Sales
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Company data provided by crunchbase