Pennant · 21 hours ago
Billing Specialist
United States
Full-time
Remote
Mid Level
3+ years expPennant Services is a company that supports home health, hospice, senior living, and home care agencies. They are seeking a Billing Specialist to lead billing, cash collections, and accounts receivable functions, ensuring best practices across their Market's Home Health & Hospice agencies.
Hospital & Health Care
Responsibilities
Creates accountability for billing and collection efforts and procedures for Billers and Billing Managers
Provides front-line support to Billers and Billing Managers, including day-to-day questions and issues, agency-specific collections efforts, and active billing when needed; provides tools to monitor processes and issues
Partners with cluster Executive Directors to provide training to Billers and Billing Managers
Subsequent to the delivery of training, continues to monitor processes to ensure best practices are being followed
Establishes and maintains positive and collaborative working relationships with AR Service Center Resources, Billers/Billing Managers, other AR Market Leaders, payors and referral sources
Maintains comprehensive working knowledge of payor contracts and ensures that payors are billed according to contract provisions. Represents and acts on behalf of agency in resolving conflicts with payers
Maintains comprehensive working knowledge of government billing regulations including Medicare and Medicaid regulations and serves as a resource for agency personnel
Monitors and audits for adequate Billing Notes, which are crucial to provide Audit Trail support to document issues addressed, aid in justifying appeals, and ensuring audit compliance
Attends Cluster BAM meetings to identify systemic issues in AR practices, workflow, or system configuration and support standardized best practices among agencies
Monitors aged accounts receivables and related metrics to ensure agencies are meeting established targets and actively assists in achieving targets
Reviews manual revenue adjustments for proper documentation and timely submission
Assists billers with errors with the reconciliation of cash receipts and bank deposits as needed
Ensures that billing and patient accounts record systems are maintained in accordance with generally accepted accounting principles and in compliance with state, federal and accreditation requirements
Protects the confidentiality of patient and agency information through effective controls and combined efforts with billing operations
Qualification
Required
At least three years' experience in health care billing and collections management preferably in home health and/or hospice operations and within the Cornerstone Health organization
Ability to exercise discretion and independent judgment and demonstrate good communication, negotiation, and public relations skills
Demonstrated capability to accurately manage detailed information
Able to work tactfully and collaboratively with colleagues, peers, service center personnel, referral sources and payers
Demonstrates ingenuity, autonomy, assertiveness, flexibility and cooperation in performing job responsibilities
Benefits
Medical
Dental
Vision
401(k) with match
Generous PTO
Holidays
Professional development
Company
Pennant
At Pennant, we are driven by a simple truth: exceptional care begins with exceptional leadership.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Benjamin Hughes
CEO In Training
Brent Guerisoli
Chief Executive Officer
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