AvidXchange, Inc. · 10 hours ago
Collections Analyst I
Charlotte, North Carolina, United States
Full-time
Hybrid
Entry Level
1+ years expAvidXchange is a leading provider of accounts payable automation software and payment solutions for middle-market businesses. The Collections Analyst is responsible for managing customer accounts with a focus on collections and payment resolution, ensuring timely cash collection through effective communication and relationship management.
FinTechPaymentsSaaSTransaction Processing
Responsibilities
Actively manage assigned customer accounts and aging reports to prioritize and resolve past-due balances
Perform outbound collection efforts via phone and email to secure payment commitments and resolve delinquent accounts
Send invoices, payment reminders, and account statements to support collection efforts and customer follow-up
Investigate and resolve billing discrepancies or payment issues in partnership with internal teams
Accurately document collection activity, customer commitments, and follow-ups in Workday
Identify high-risk accounts, missed payment commitments, or recurring issues and escalate as needed
Assist with monthly collections reporting, aging analysis, and accounts receivable reconciliation
Qualification
Required
1–3 years of experience in collections, accounts receivable, or a related finance or accounting role
Strong verbal and written communication skills, with confidence in customer outreach—particularly over the phone
High attention to detail and strong Excel skills for tracking, reporting, and analysis
Customer-focused, professional, and persistent approach to problem-solving
Preferred
Associate or Bachelor's degree preferred
Benefits
18 days PTO*
11 Holidays (8 company recognized & 3 floating holidays)
16 hours per year of paid Volunteer Time Off (VTO)
Competitive Healthcare
High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
100% AvidXchange paid Dental Base Plan Coverage
100% AvidXchange paid Life Insurance
100% AvidXchange paid Long-Term Disability
100% AvidXchange paid Short-Term Disability
Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
Parental Leave: 8 weeks 100% paid by AvidXchange**
Discounts on Pet, Home, and Auto insurance
WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
Onsite gym fitness center, yoga studio, and basketball court
Tuition Reimbursement up to the federal maximum of $5,250***
Hybrid Workplace Flexibility
Free parking
Company
AvidXchange, Inc.
We are a leading provider of accounts payable automation software and payment solutions for mid-market businesses and their suppliers.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.13BKey Investors
CorpaySixth StreetFifth Third Bank
2025-05-06Corporate Round
2025-05-06Acquired
2021-10-13IPO
Leadership Team
Michael Praeger
Co-Founder, Chairman, and Chief Executive Officer
Boyce Adams
Senior Vice President
Recent News
GlobalFinTechSeries
2025-12-30
2025-12-17
Crowdfund Insider
2025-11-10
Company data provided by crunchbase