PEAK Technical Staffing USA · 5 hours ago
Inside Sales Representative
Pittsburgh, PA
Full-time
Hybrid
Mid Level
$62K/yr - $65K/yr
3+ years expPEAK Technical Staffing USA is a company focused on building a convenient, safe, automated world. They are seeking an Inside Sales Representative to engage with prospects and existing customers, identify challenges, and guide them through the sales cycle while achieving sales targets.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Build and maintain strong partnerships with distribution accounts to drive revenue growth and ensure long-term collaboration
Gather and analyze customer feedback to identify trends and implement programs that enhance satisfaction and loyalty
Execute daily customer contact goals as defined by the Inside Sales Manager, maintaining proactive communication and relationship-building
Meet or exceed quarterly sales goals in partnership with the Outside Sales Representatives, contributing to overall company objectives
Clearly articulate the features, benefits, and value propositions of BEA products to distribution partners, ensuring understanding and engagement
Provide timely and accurate reports on account growth, sales performance, customer experience metrics, and progress on quarterly initiatives
Lead and manage key segment priorities and initiatives, ensuring timely completion and alignment with strategic objectives
Utilize internal tools and CRM systems to accurately document customer interactions, sales activities, and account updates for visibility and reporting
Demonstrates proficiency in consultative selling techniques, objection handling, and closing strategies to achieve revenue targets
Builds trust and credibility with customers through solution-oriented conversations
Identifies and prioritizes high-value opportunities through proactive outreach and effective qualification methods
Maintains a healthy pipeline by consistently engaging new prospects and nurturing existing accounts
Quickly learns and applies in-depth knowledge of BEA products, services, and industry trends
Communicates product features and benefits clearly to distributors and customers to drive adoption and loyalty
Maintains a customer-first mindset, ensuring positive experiences and long-term partnerships
Responds promptly to inquiries and resolves issues to strengthen customer satisfaction and retention
Delivers clear, professional verbal and written communication tailored to internal teams and external customers
Works effectively with cross-functional teams, including Outside Sales, Technical, Marketing, Sales Support Specialist and Operations, to achieve shared goals
Maintains accuracy in quotes, order processing, and reporting to ensure reliable forecasting and customer trust
Effectively manages multiple priorities and deadlines
Maintains accuracy in quotes, order processing, and reporting to ensure reliable forecasting and customer trust
Confidently leverages CRM platforms, Microsoft Office Suite, and other business tools to organize tasks and generate actionable insights
Analyzes customer challenges and market trends to recommend effective solutions that drive business growth
Applies data-driven insights to improve sales strategies, enhance customer experience, and support decision-making
Qualification
Required
High school diploma or equivalent
Minimum of 3 years' selling experience
Ability to manage schedules, prioritize tasks, and ensure timely follow-up on customer inquiries and requests
Ability to accurately prepare quotes and maintain compliance with company standards
Ability to effectively utilize internal tools to drive sales and an exceptional customer experience
Ability to grasp technical products and provide solutions for customer pedestrian and access control applications
CRM, Microsoft Excel/Outlook/Teams, Zoom
Excellent verbal and written communication for clear interaction with team members, customers, and cross-functional departments
Strong leadership and coaching ability to motivate and develop a full technical support team
Conflict resolution and problem-solving skills to manage escalations and maintain positive relationships across the organization
Preferred
Associate degree or bachelor's degree in business administration, Marketing, or a related field
Technical selling experience
Benefits
Medical
Dental
Vision
Flexible Spending Account (FSA)
Dependent Care Savings Account (DCA)
401K plan
Paid Sick Leave
Company
PEAK Technical Staffing USA
PEAK Technical Staffing USA is a staffing and recruiting company that provides it and engineering recruiting services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Joseph V. Salvucci, Jr., MBA
Chief Executive Officer
Brad Cieslinski
Chief Financial Officer
Company data provided by crunchbase