Amer Group · 17 hours ago
ServiceNow Administrator
Austin, TX
Contract
Onsite
Mid Level
$43/hr - $44/hr
4+ years expAmer Technology, Inc is seeking a ServiceNow Administrator to provide support for software applications. The role involves administering applications, providing technical assistance, and creating documentation while adhering to industry standards.
Commercial Real EstateHospitalityReal Estate
Responsibilities
Administers software applications in areas such as configuration, deployment, installation, tuning, monitoring, maintenance, updating, documentation and data archiving
Works with QA/QC team to test, review and document installation, operation and troubleshooting procedures
Assists in the design and implements backup, recovery, disaster recovery and monitoring plan for software applications
Provides technical assistance, customer service and problem resolution for applications supported
Develops and runs queries and other reporting for users
Adheres to NERC CIP (Critical Infrastructure Protection) Standards, NIST (National Institute of standards and Technology), ISA (Instrumentation, Systems, and Automation Society), and IEEE (Institute of Electrical and Electronics Engineers) as applicable to application supported
Qualification
Required
Four or more years of experience in providing troubleshooting, configuration, administration and support for software applications
A degree(s) in computer science, information technology or relevant field may be substituted per LCRA guidelines for certain years of experience
ServiceNow ITAM admin with Discovery, Service Mapping, CIM experience
Preferred
Application Administrator: 4 years
Servicenow ITAM: 2 years
ServiceNow Discovery: 1 year
Company
Amer Group
Amer Group is the umbrella company for subsidiaries engaged in hospitality, construction, real estate development and agriculture.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$9.56M2025-11-11Post Ipo Debt· $9.56M
2007-01-01IPO
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