U.S. Department of Veterans Affairs · 23 hours ago
Management and Program Assistant - Behavioral Health Interdisciplinary Program (BHIP)
San Antonio, TX
Full-time
Onsite
Entry Level
$51K/yr - $67K/yr
1+ years expThe U.S. Department of Veterans Affairs is seeking a Management Assistant for the Behavioral Health Interdisciplinary Program (BHIP). The role involves providing support to the Program Manager and staff within the Psychology Service, focusing on the organization and management of various reports, data collection, and program administration to enhance health care delivery systems.
GovernmentMedicalNational SecurityPublic Safety
Responsibilities
Knowledge of office management policies - procedures - and organizational function of the STVHCS and MHPL to organize and manage a wide variety of internal and external reports
Analyze all current and potential care delivery methods and models by use of available technological resources and information sharing methods
Knowledgeable regarding the development of recruitment and marketing materials
Assesses programs for continuity and consistency and develops better programs and ensure policy is followed to maintain and improve health care delivery systems
Understands and complies with Records Control Schedule 10-1 with ability to manage confidential files - sensitive information and detailed records
Data collection and reporting
Knowledge of the data collection and reporting required for various training programs
Ability to develop reports and presentations
Under the direction of the BHIP/PCMHI/PCT Program Manager - assists in the planning and tracking of all Performance Measures for BHIP/PCMHI/PCT and the Psychology Service
Develops and maintains contacts with professional or no-professional people of the community
Plans and organizes departmental annual events including national and local recruitment - new trainee orientation - graduation preparations - faculty retreats and trainings - as well as various meetings and program-related events
Prioritize number of tasks at any one time
Track the ongoing activities of the programs and maintain accurate and easily retrievable records of resident/staff training - certification - conference attendance - and resident evaluation and review
Work with numerous and varied computer software programs
Includes thorough knowledge and ability to work with DHCP/VISTA - Microsoft (MS) Word - MS Excel - MS PowerPoint and MS Outlook to collate and manipulate data - conduct analyses
Website and SharePoint maintenance experience to assist with data collection and program administration
Manages the evaluative processes of the trainees - program - faculty and rotations
Coordinates trainee rotations as appropriate
Work under stressful situations with individuals from varied backgrounds while maintaining tact and diplomacy
Intermediate knowledge of Excel
Familiar with the CPRS record and the clinical reminder system
Collate and manipulate data - conduct analyses and develop reports - presentations - monitors and prepare correspondence utilizing Pyramid Analytics
Performs duties associated with occupational health - fire safety and environmental of care
Works independently and must develop communication lines with professional - non-professional personnel
Works closely with DSS to ensure trainees are mapped according to their respective rotations and monitors and submits changes to DSS once rotations change
Provides Chief of Psychology Service with objective information for making decisions pertaining to business and administrative performance measures
Qualification
Required
Applicants must meet all requirements by the closing date of this announcement - 02/06/2026
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement
For a GS-07 position you must have served 52 weeks at the GS-06
The grade may have been in any occupation - but must have been held in the Federal service
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials
If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement
In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment
You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization
Examples of specialized experience would typically include - but are not limited to: Knowledge of principles of financial management - personnel management - organizational development - and strategic management
Adapting analytical techniques and evaluation criteria to the measurement and improvement of organizational productivity and efficiency and effectiveness of program operations
Presenting recommendations and negotiating solutions to disputed recommendations
Conducting studies to resolve critical programmatic organizational or functional problems - complaints - and grievances from patients
Gathering - analyzing - and evaluating information concerning management processes - drawing conclusions - and recommending appropriate action
Applying analytical and evaluative techniques and methodology and recommend solutions to problems related to organizational structure and work processes
Researching and fact-finding to ensure compliance with established protocol
Composing routine letters and memoranda
Thorough knowledge and ability to work with DHCP/VISTA - Microsoft (MS) Word - MS Excel - MS PowerPoint and MS Outlook to collate and manipulate data - conduct analyses
Company
U.S. Department of Veterans Affairs
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Helga Rippen
Chief Interoperability and Veteran Access Officer
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