Resorts World Las Vegas · 1 day ago
Technician, Information Technology
Las Vegas, NV
Full-time
Onsite
Entry Level
2+ years expResorts World Las Vegas is seeking an IT Technician who will be responsible for installing, maintaining, and repairing hardware, software, and network devices. The role requires ensuring that the IT infrastructure is fully operational and providing technical support to users.
HospitalityHotelLocation Based ServicesTravelVacation Rental
Responsibilities
Installing, configuring, and troubleshooting hardware and software components to ensure usability
Troubleshooting hardware and software issues
Repairing or replacing damaged hardware
Providing support to users and being the first point of contact for error reporting
Managing technical documentation
Ability to manage service requests and incidents within ITSM solution
Define software, hardware, and network requirements
Offer timely technical support and teach users how to utilize computers correctly
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc
Perform other job-related duties as requested
Qualification
Required
Working knowledge of computer operating systems, internet security and data privacy principles
Working knowledge in database programming and software installation
Ability to manage service requests and incidents within ITSM solutions
Ability to effectively communicate in English
Ability to work varied shifts, including nights, weekends, and holidays
Excellent customer service skills
Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures
At least 21 years of age
High School Diploma or equivalent
Minimum two years of experience working in an Information Technology (IT) department
Minimum two years of experience computer networks and systems maintenance or a similar role
Proof of eligibility to work in the United States
Ability to obtain the following: Gaming Control Board Registration
Preferred
Bachelor's or associate degree in computer science, Engineering or related field
Experience working with hospitality systems and analytics
Previous experience working in a large, luxury resort setting
Company
Resorts World Las Vegas
Resorts World Las Vegas is a resort, mall, and casino on the Las Vegas Strip in Winchester, Nevada, United States.
5001-10000 employees
H1B Sponsorship
Resorts World Las Vegas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Lou Dorn
Chief Legal Officer and Corporate Secretary
Recent News
ReviewJournal
2026-01-16
ReviewJournal
2026-01-16
2026-01-11
Company data provided by crunchbase