Business Partner - Volunteer Services jobs in United States
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Fairview Health Services · 13 hours ago

Business Partner - Volunteer Services

Fairview Health Services is dedicated to delivering exceptional care through meaningful volunteer involvement. The Business Partner is responsible for onboarding and engaging volunteers, managing daily operations, and ensuring compliance with documentation and service standards.

AssociationHealth CareHospitalMedical

Responsibilities

Onboards New Volunteers: Provides efficient and exceptional customer service to all volunteer applicants through the application process. Identifies barriers in onboarding process and escalates for continuous improvement. Engages in site and system strategy to ensure volunteer resources are processed to support high priority roles Creates strong partnerships with internal stakeholders that support volunteer onboarding (HR, EOHS, etc.)
Ensures Records Meet Goals/Compliance Standards: Ensure the required volunteer documentation is in place and current. Implements and maintains competency assessment according to Joint Commission standards. Manages and maintains annual required learning documents according to hospital guidelines
Focuses on Customer Experience: Understands the importance of Customer Experience service standards, Safety Always, and guides volunteers to exhibit excellence in these areas. Provides ongoing informal and formal recognition of the volunteers. Develops and maintains standard work

Qualification

Customer ExperienceChange managementProcess improvementDatabase managementAdvanced ExcelTeam buildingBusiness writingSharePointHealthcare experienceCAVSCVS

Required

Bachelor's degree in human services, management, education, or related field
1-3 years of experience in a complex work environment
Exceptional Customer Experience skills
Demonstrated ability to work effectively in a customer-facing complex environment
Change management, process improvement, and team building experience

Preferred

Experience in a healthcare setting
Database management (Volgistics)
Computer Skills- Advanced knowledge of Excel including pivot tables and writing formulas, as well as Microsoft Office
Business writing skills
SharePoint skills
Experience in a LEAN setting
CAVS, CVS

Benefits

Medical
Dental
Vision plans
Life insurance
Short-term and long-term disability insurance
PTO and Sick and Safe Time
Tuition reimbursement
Retirement
Early access to earned wages
And more!

Company

Fairview Health Services

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Fairview Health Services is a nonprofit healthcare organization that provides various medical and wellness services.

Funding

Current Stage
Late Stage
Total Funding
unknown
2022-11-15Acquired

Leadership Team

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James Hereford
President and CEO
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Joe Gaylord
Executive Vice President & Chief Financial Officer
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Company data provided by crunchbase