Natural Resources Defense Council (NRDC) · 13 hours ago
Associate Director, Donor Systems
New York, NY
Full-time
Hybrid
Lead/Staff, Director/Executive
$110K/yr - $113K/yr
5+ years expNatural Resources Defense Council (NRDC) is a non-profit environmental advocacy organization dedicated to protecting the planet's wildlife and ensuring clean air and water for all. They are seeking an Associate Director to manage the Donor Onboarding team, overseeing gift processing and data operations to maintain data integrity in their Salesforce CRM database.
AgricultureAquacultureEnvironmental ConsultingEnvironmental EngineeringNational SecurityNon ProfitWildlife Conservation
Responsibilities
Oversee the processing of gifts via various payment methods from all Development revenue sources (Action Fund (c4), Foundations, Major Gifts, Membership, Principal Gifts) in our Salesforce database, including supervision of the opening, sorting, scanning, and depositing of checks in the office and the lookup of those donors in our Salesforce database
Maintain, review, or create as needed, a variety of data integrity reports and standard operating procedures, and perform audits to confirm adherence to those processes, participating in ongoing reconciliation and year-end close processes with Finance & Accounting
Follow established standards and processes while identifying opportunities for improvement, acting as a project and change management resource for team-wide initiatives and process improvement projects, and maintaining up-to-date Gift Processing and Procedures Handbook
Manage the performance of the Donor Onboarding team through check-ins, informal and formal feedback, and reviews as well as the promotion of professional growth
Ensure the accuracy and integrity of donor systems and manage data input, providing regular, necessary updates to the donor database for accuracy
Perform data entry of matching gifts, recurring giving, and other gift processing transactions, including integration of accurate recording of donations from third-party platform revenue sources
Upload check batches, credit card transactions, and stock transfers to Salesforce with extreme attention to detail and improvement in quality control processes
Accurately implement established gift coding for offline donations, endowment funds, campaigns, etc
Maintain donor confidentiality and ensure compliance with related policies
Qualification
Required
Bachelor's degree required
5 years of work experience required, with a preference for experience working in a non-profit Development team
1-3 years of previous management experience is required
Advanced Excel experience required
Demonstrate an understanding of accounting principles and efficient business operations
Excellent communication skills
Systems-based thinking skills
Project management skills
Sound judgement and the ability to work autonomously
Ability to effectively interact with a wide range of internal and external stakeholders
Able to work in a limited capacity during the calendar year-end holidays
Commitment to NRDC's mission, values, and DEI principles
Preferred
Nonprofit grants management and/or accounting experience preferred
Salesforce experience strongly preferred
Stock processing experience strongly preferred
Payment processer platform experience strongly preferred
Benefits
Competitive salaries
Excellent benefits
Supportive working environment
Company
Natural Resources Defense Council (NRDC)
NRDC is the nation's most effective environmental action organization.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Veronica Foo
Chief Financial Officer
Alejandra Lopez Kluger
HR Business Partner
Recent News
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