Global Technical Talent, an Inc. 5000 Company · 13 hours ago
Senior Telecommunications Specialist (Expense Management)
Kansas City, MO
Contract
Onsite
Senior Level
7+ years expGlobal Technical Talent is an Inc. 5000 Company specializing in infrastructure engineering. They are seeking a Senior Telecommunications Specialist to lead the Telecom Expense Management program, overseeing telecom and internet services across various locations, ensuring cost control and accurate billing.
CRMHuman ResourcesInformation TechnologyStaffing Agency
Responsibilities
Lead deployment and configuration of the TEM platform to manage fixed, cellular, satellite, and wireless services
Migrate existing billing and inventory data into the TEM system
Partner with internal teams to automate invoice ingestion, validation, and payment workflows
Establish standardized approval and reporting processes
Manage the end-to-end lifecycle of telecom services: sourcing, ordering, provisioning, optimization, and disconnection
Coordinate timely setup and disconnects for all offices and construction sites
Maintain accurate inventory of circuits, bandwidth, vendors, and contract terms
Track upgrades, suspensions, and demobilizations
Oversee telecom-related hardware (MiFis, Cradlepoints, cellular-enabled tablets)
Collect, standardize, and validate telecom invoices each billing cycle
Identify billing discrepancies, overcharges, and missed disconnects
File and track disputes to recover credits
Identify cost-saving opportunities through plan consolidation and service optimization
Maintain full audit trails for payments and adjustments
Serve as primary liaison with national and regional carriers and local ISPs
Coordinate short- and long-term connectivity solutions based on project needs
Negotiate pricing, SLAs, and contract terms
Align telecom management practices with enterprise financial strategy
Develop dashboards and executive summaries to track spend, trends, and forecasts
Support annual budgeting and forecasting for telecom services
Produce KPIs such as cost per facility, uptime, SLA performance, and dispute recovery
Qualification
Required
Bachelor's degree in Engineering Technology or related field
7+ years of telecommunications engineering experience (consulting preferred)
3-5 years of experience in Telecom Expense Management, network procurement, or IT asset management
Hands-on experience with TEM platforms (Brightfin, Calero, Tangoe)
Strong understanding of telecom billing, circuit provisioning, and mobile data management
Proven experience coordinating with multiple vendors and internal teams
Strong data analysis, cost validation, and process standardization skills
High attention to detail with strong organizational skills
Proficiency in Excel; familiarity with ERP or financial systems preferred
Strong negotiation and communication skills
Comfortable leading process improvement in large organizations
Preferred
Knowledge of telecom contracts and carrier negotiations
Experience integrating TEM platforms with ServiceNow and finance systems
Familiarity with broadband, fiber, LTE, SD-WAN, and related technologies
Ability to manage multiple concurrent projects independently
Experience supporting field operations or construction environments
Benefits
Medical, Vision, and Dental Insurance Plans
401(k) Retirement Fund
Company
Global Technical Talent, an Inc. 5000 Company
Global Technical Talent (GTT) is a leading provider of Total Talent Solutions and a proud subsidiary of Chenega Corporation(www.chenega.com), a Native American corporation with over $1.5 billion in revenue and 7,200 U.S.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mario Moussa
Director of Strategic Partnerships
Company data provided by crunchbase