Harris County · 2 months ago
Bilingual Client Service Specialist, Dental (Mobile)
Houston, TX
Full-time
Onsite
New Grad, Entry Level
0+ years expHarris County Public Health (HCPH) is seeking a Bilingual Client Service Specialist to support their dental programs. This role involves administrative and logistical duties, ensuring efficient operations for clinics and community programs while providing excellent service to patients.
Government Administration
Responsibilities
Provide preparation, set-up, and support for dental programs and events, encompassing patient registration, preparation, and event logistics
Prepare and assemble supplies and documents required for dental events, maintain an inventory of dental resources, and ensure timely submission of requests for additional supplies
Greet patients/participants upon arrival, coordinate patient registration, and ensure proper integration of all event/visit documents into the appropriate computer program
Maintain an active, reliable presence at health fairs and other community venues, furnishing accurate information for community members seeking dental services within HCPH programs
Conduct follow-up calls and communication with patients/participants and prospective individuals
Answer telephone inquiries, screen calls to determine the nature and urgency of inquiries, refer calls as appropriate, and schedule appointments with dental clinical staff. Instruct patients as needed regarding further resources, confirm scheduled appointments, and update appointment status in Dentrix electronic records
Prepare and utilize reports to ensure accuracy, support proper records documentation, and document patient and community encounters. Additionally, perform patient eligibility screening and verify insurance eligibility
Provide age-specific dental education to patients and participants. Other duties as assigned
Qualification
Required
Health related technical field certification or Associate's degree
Six months experience in a clinical office setting or community program
Valid driver's license
Basic Life Support for Healthcare Providers if required for certification or CPR
Must be bilingual (English/Spanish)
Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
Excellent communication skills (verbal and written)
Ability to work well with public and staff members
Must use your personal mobile device for our Multifactor Authentication process
Company
Harris County
Harris County focuses on transportation, public health, housing, justice and safety, the environment, and other issues.
10001+ employees
H1B Sponsorship
Harris County has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2022 (2)
Funding
Current Stage
Late StageLeadership Team
Craig B Atkins, CPA
CFO / Director of Financial Services
Araceli "Chely" Chojnacki
Front Receiving COORDINATOR
Recent News
Press Telegram
2025-10-25
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2025-10-10
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2025-05-17
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