MoEngage · 4 hours ago
Senior Customer Success Manager (Seattle)
Seattle, Washington, United States
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $165K/yr
5+ years expMoEngage is an insights-led customer engagement platform trusted by numerous global consumer brands. The Senior Customer Success Manager will onboard customers, drive product adoption, and build relationships with senior stakeholders to ensure customer growth and satisfaction.
AnalyticsDigital MarketingInformation TechnologyMarketing AutomationSaaS
Responsibilities
Onboard customers with Integration support and drive adoption of MoEngage products
Be the point of contact for Accounts and be responsible for the growth of the customer
Build relationships with senior stakeholders and manage account planning
Provide relevant CRM and mobile marketing automation expertise to the Customers
Advise clients on the most effective ways to use the MoEnagage Platform
Be a Product Evangelist, consulting the top internet companies on their growth
Awareness on Information Security concepts and Best Practices
Qualification
Required
5-7 years of experience with relevant experience
Understanding of the Mobile Ecosystem & App Marketing. Previous experience in a Success or Support Engineer role for a Saas company is a plus
SaaS and B2B experience is a must
Ability to understand customer requirements and see how MoEngage can add value in various ways
Take ownership of the relationship post-sales and grow the customer
Champion the product and be an evangelist
Empathy - Needed in any client-facing role, also important for working with other teams
Strong written and verbal communication skills
Company
MoEngage
MoEngage is an internet company that features cloud-based marketing services for consumer businesses.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$460.34MKey Investors
TR CapitalSteadview CapitalMultiples
2025-12-17Series F· $57M
2025-12-16Secondary Market· $123M
2025-11-04Series F· $60M
Leadership Team
Raviteja Dodda
Founder & CEO
Yashwanth Kumar
CISO, Founder & CTO
Recent News
Alchemist Accelerator
2026-01-02
2025-12-28
2025-12-28
Company data provided by crunchbase