Johns Hopkins Hospital · 17 hours ago
Clinical Customer Service Representative - Ortho Trauma Surgery
DC-Baltimore Area
Full-time
Onsite
New Grad, Entry Level
$17.99/hr - $20.88/hr
0+ years expJohns Hopkins Hospital is seeking a Clinical Customer Service Representative for their Ortho Trauma Surgery unit. This role serves as the central point of contact for patients, families, and healthcare team members, requiring strong customer service skills and the ability to work in a fast-paced environment.
Hospital & Health Care
No H1B
Responsibilities
Works as the central point of contact on the care unit for patients, families, visitors and members of the health care team
Performs daily duties in a professional, friendly and efficient manner
Meets the needs of the unit and department in accordance with Johns Hopkins Hospital policy and procedures
Qualification
Required
High School Diploma or equivalent
Minimum of 6 months in healthcare or office setting
Substantial interpersonal skills are needed to interact with patients, families and medical staff
Ability to initiate and build positive relationships following Johns Hopkins Customer Service standards
Proficiency with Microsoft Word
Ability to learn and incorporate a variety of clinical and administrative automated systems and software into daily work duties
Preferred
Proficiency with presentation and spreadsheet software
Benefits
Full medical, dental, and vision plans
Paid time off (PTO)
Tuition reimbursement for you and your dependents
Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins
Tell a friend and get paid with our Employee Referral Program Bonus!
Company
Johns Hopkins Hospital
The Johns Hopkins Hospital is a world renowned leader in patient care, serving the greater Baltimore community and patients from all across the globe.
Founded in 1889Baltimore, Maryland, US
10001+ employees
Funding
Current Stage
Late StageLeadership Team
INVESTOR BUILDER REAL ESTATES AND HOTELS RESORTS AND CLINICS HOSPITALS AND DR MD GINECOLOGIST
CEO
Mac Webster
Co-Founder Johns Hopkins Teen and Children's Council
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