Edward Jones · 1 day ago
Field Supervision Director - Client Protection
Missouri, St. Louis
Full-time
Hybrid
Mid Level
2+ years expEdward Jones is a financial services firm that values contributions and focuses on client relationships. They are seeking a Senior Client Protection Field Supervision Director to monitor and supervise senior client accounts, identify potential exploitation, and partner with branch teams to enhance compliance and client protection efforts.
AdviceConsultingFinanceFinancial ServicesInsuranceWealth Management
Responsibilities
Partner with branch teams and other Field Supervision Directors to help them in protecting senior clients and to serve as a subject matter professional
Conduct timely and thorough reviews of senior client cases to identify potential risks associated with diminished capacity or exploitation, taking appropriate action(s) to resolve the matter
Identify and evaluate branch team trends related to senior client activity that may warrant more action
Coach and educate branch teams on mitigation strategies and best practices for complex senior client matters
Routinely contact senior clients and/or other authorized parties to discuss concerning activity within their account
Seek new methods, tools, and techniques to identify and resolve senior client exploitation matters
Thoroughly document senior client case matters to enable data research and identification of potential trends
Work in partnership with internal business areas such as legal, financial risk prevention and client complaints
Remain current on industry rules, scam/fraud techniques, and educational resources related to senior client protection
Develop resources and build relationships to promote and integrate senior client protection into firm training and tools
Qualification
Required
Series 7 license required that is current and held for a minimum of two years
Applicant must currently have either Series 9/10, or 24 supervisory licenses for consideration
Series 9/10, 24, and 66 licenses are required or must be obtained within 4 months of hire
Preferred
Insurance license
General knowledge of compliance or industry experience
Bachelor's degree in business-related field
Benefits
Medical and prescription drug
Dental
Vision
Voluntary benefits (such as accident, hospital indemnity, and critical illness)
Short- and long-term disability
Basic life
Basic AD&D coverage
401k retirement plan
Tax-advantaged accounts: health savings account, and flexible spending account
Ten paid holidays
15 days of vacation for new associates beginning on January 1 of each year
Sick time
Personal days
Paid day for volunteerism
Bonuses and profit sharing
Employee Assistance Program
Company
Edward Jones
Edward Jones provides personalized investment advisory, brokerage, and management services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$445.94M2025-09-25Undisclosed· $52.12M
2025-01-14Undisclosed· $56.31M
2024-04-11Undisclosed· $10.6M
Leadership Team
Dave Scheffer
Director of Operations
Dr. Laura Lurati
Director of Data Science
Recent News
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2026-01-16
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2026-01-16
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