Planned Parenthood of the Pacific Southwest · 3 hours ago
Medical Assistant (Flex) - Riverside *All Saturdays required
Riverside, CA
Full-time
Onsite
Entry, Mid Level
$23/hr - $23.75/hr
2+ years expPlanned Parenthood of the Pacific Southwest is one of the largest providers of sexual and reproductive healthcare in Southern California. The Medical Assistant II will support clinicians and physicians in providing reproductive health services, assisting with exams, client education, and ensuring smooth operations in the health center.
Hospital & Health Care
Responsibilities
Adhere to affiliate goals and policies on professionalism, wait time in-clinic and on the system for addressing client complaints
Participate in health center efforts to achieve established goals for productivity and quality metrics
Participate in health center/affiliate efforts to achieve established revenue cycle goals
Perform and/or coordinate the following back-office functions:
Obtain medical history, interview and educate clients ensuring informed consent
Perform options and abortion education; make appointments/referrals for follow-up medical services
Perform basic lab work (e.g. Hgb, pregnancy test, urine dipsticks, venipuncture, injections) package specimens for outside lab tests, record lab results
Obtain vital signs (blood pressure, height, weight, etc.)
Clean and sterilize equipment and stock lab and exam rooms
Assist Clinicians as needed
Gather information regarding sensitive subjects such as rape, STIs, risks of sexual activity for early teens, and abortions
Monitor center flow and client wait time
Input and update computer client data information. Responsible for the accuracy of client information entered into the Agency’s Practice Management system and Electronic medical Record system
Ensure ongoing communication with Patient Flow Coordinator, Center Manager, and other center staff
Perform and/or coordinate the following front-office functions:
Greet clients, answer phones, refer calls, and make appointments
Assess client finances, which may include verifying insurance, health plan authorization, Medi-Cal cards with picture ID, collect fees and donations per Agency guidelines, complete appropriate forms and obtain signatures per Agency policy review and reconcile billing on a daily basis
Input and update computer client data information
Schedule appointments for family planning including but not limited to contraceptives and abortion services
Provide Abortion referral and education
Provide sterilization education and education
Assist and support the clinical staff in the provision of:
Contraceptive services
Medication abortion services including vaginal ultrasound
Colposcopy services
Comply with all safety policies and procedures including infection control
Ensure compliance with all regulatory requirements (e.g. annual TB testing, biannual review of emergency policies, procedures and drills, annual OSHA training review, etc.) per Agency policy and regulatory mandates
Attend trainings, staff meetings and in-services to maintain and increase knowledge of protocols and procedures
Ensure client satisfaction
Prepare center for opening and secure for closing, as required
Ensure successful completion of required unit
In support of PPPSW’s Just Culture Philosophy, identify and report errors, near misses, and employee, patient and customer safety concerns in a timely manner
To support risk and quality management by proactively communicating identified risks to supervisor in order to minimize risk when possible
Comply with PPPSWs Code of Conduct and maintain the highest level of professional and ethical standards and to act in compliance with both the letter and spirit of all applicable laws and regulations
Qualification
Required
High School diploma equivalent
Graduate of an accredited medical assistant program or Certified Nursing Assistant (CNA) program or 2 years comparable clinical back office medical assistant, Long-Term Care/Care Partners, Medication Technicians experience
2 years experience as a health educator, STD and/or HIV prevention counselor, community/public health worker or family planning educator
Bachelor's degree
Preferred
Experience in Women's Healthcare
Benefits
Additional differential rate and mileage reimbursement
Company
Planned Parenthood of the Pacific Southwest
We are the power of Planned Parenthood.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Darrah DiGiorgio Johnson
President & CEO
Francis Pickford, CPA
Chief Financial Officer
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