Stream · 1 day ago
Technical Partner Specialist (Remote - Europe-based)
United States
Full-time
Remote
Mid LevelStream is a startup that connects hospitality brands to essential systems they use daily. They are seeking a Technical Partner Specialist to manage technical partner integrations and support partners across North America and Europe, ensuring effective communication and problem resolution throughout the integration lifecycle.
AppsInformation TechnologySoftware
Responsibilities
Own partner integrations end-to-end as the primary technical point of contact for Stream’s partners globally
Lead partners through the full integration lifecycle: technical discovery, scoping, build, launch, and post-launch optimization
Act as a hands-on technical expert for partners integrating with Stream’s APIs, webhooks, and data flows
Support integrations across complex ecosystems including POS platforms and ordering / delivery channels used in the US and Europe
Troubleshoot integration issues by reviewing logs, payloads, configurations, and API behavior
Coordinate closely with Stream’s US-based engineering, product, and support teams to drive issues to resolution
Create and maintain clear partner-facing and internal documentation: quickstarts, integration guides, checklists, FAQs, and best practices
Take full ownership when things break - managing partner communication, expectations, and follow-through across time zones
Propose and implement improvements to how Stream onboards, supports, and scales technical partners globally
Qualification
Required
Experience in a technical, partner-facing role (integrations, solutions engineering, technical support, developer support, technical account management, etc.)
Strong API fluency - comfortable working with REST APIs, webhooks, JSON payloads, authentication, and environments
Ability to read API documentation, diagnose integration issues, and clearly explain technical concepts to technical and non-technical stakeholders
Strong written and verbal communication skills
Comfort working across time zones and collaborating with US-based teams
A high-ownership mindset - you're comfortable operating in a small startup with ambiguity and responsibility
A service-oriented approach - you care deeply about partner success and will dig in to unblock issues
Preferred
Light development or scripting experience (enough to test APIs, validate integrations, or build small internal tools)
Hands-on experience with tools like Postman or similar
Experience in restaurant tech, POS, ordering, or delivery platforms
Prior experience at a startup or small team
Experience supporting enterprise or multi-location partners
Benefits
Equity options - real ownership in the company you’re helping build
Company
Stream
Stream is an order and menu management solution made simple for restaurants, POS brands, and delivery providers.
Founded in 2021
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2023-01-01Seed
Leadership Team
Brett Berman
Co-Founder & Co-CEO
Company data provided by crunchbase