Hexaware Technologies · 1 day ago
ServiceNow HRSD Product Owner
United States
Full-time
Remote
Mid, Senior Level
3+ years expHexaware Technologies is a leading global IT Services company focused on driving digital transformation and innovation. They are seeking an experienced ServiceNow HRSD Product Owner to lead the functional design and implementation of their HR service management solution, ensuring alignment with business requirements and managing the product backlog.
BankingConsultingInfrastructureInsuranceInsurTechSoftware
Responsibilities
Software Development Life Cycle - Participates in all phases of the SDLC process, defined by the DPMO Playbook framework
Facilitates Sprint Demos & UAT Signoffs 7 release planning, alongside the Scrum Master
Follows documented release management processes
Requirements Gathering
Collaborates directly with the customer or business process owner to understand the business process and ensure alignment between processes, features, and requirements
Works with Product Manager (PdM) to have Epics & Features defined
Creates user stories with acceptance criteria Collaborate with the tech lead, PdM, and solution designer to break down work into estimable pieces
Backlog Management
Works with customers to prioritize work and align to a clear product vision and strategy
Organizes / manages the backlog and user stories
Release Management
Creates the release records with agreed dates; assigns Tech Led to populate technical details; alternately may delegate this task to the Tech Lead or Solution Designer
Keep PdM/Solution Delivery Manager aware of all issues as they happen to avoid surprises
Stakeholder Collaboration
Act as the primary liaison between business stakeholders and the development team
Manage stakeholder expectations and provide regular updates on project progress
Quality & Go-Live
Ensure the solution is tested and validated against business requirements
Develop and execute a plan for user acceptance testing (UAT)
Qualification
Required
Primary Skill: HRSD Product Owner
Mandatory Certifications: CSA, ITIL Certified and Product Owner
ServiceNow Experience: Minimum of 3-5 years of hands-on experience with the ServiceNow platform
HRSD Implementation: Proven experience with at least two full-cycle implementations of ServiceNow HRSD, including case and knowledge management, and employee service center
Employee Workflows: Deep understanding and practical experience in designing and implementing complex employee workflows
Replatforming / Clean Core: Demonstrable experience in a ServiceNow replatforming project, moving from a customized instance to a 'clean core' or out-of-the-box environment. Must understand the challenges and best practices associated with this type of migration
Preferred
Experience with Life Cycle Events
Company
Hexaware Technologies
At Hexaware, we're not just a global technology and business process services company; we're a community of 31,600+ Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology.
10001+ employees
H1B Sponsorship
Hexaware Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (629)
2024 (703)
2023 (510)
2022 (648)
2021 (647)
2020 (1064)
Funding
Current Stage
Public CompanyTotal Funding
$67.69MKey Investors
MAPE Advisory GroupGeneral Atlantic
2021-10-23Acquired
2013-01-01Post Ipo Equity
2006-10-01Post Ipo Equity
Leadership Team
P R Chandrasekar
Vice Chairman & CEO
Srikrishna Ramakarthikeyan
CEO
Recent News
Business Standard India
2026-01-22
2025-12-25
Hindu Business Line
2025-12-17
Company data provided by crunchbase