IT Support Engineer - (Virginia) jobs in United States
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NEOGOV · 11 hours ago

IT Support Engineer - (Virginia)

NEOGOV is seeking an IT Support Engineer to provide technical support and maintenance for end user devices and systems within St. Louis County. The role involves troubleshooting and resolving complex IT service requests, as well as building and deploying desktop and peripheral hardware and software.

GovTechHuman ResourcesInformation TechnologySoftware
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Responsibilities

Responsible for troubleshooting and resolving a wide range of complex Information Technology (IT) service requests and projects
Building and maintaining desktop related systems
Analyzing, diagnosing and resolving a variety of complex technology related systems

Qualification

Desktop administrationTechnical troubleshootingCustomer serviceMicrosoft certificationsCompTIA certificationsVMware certificationsCisco certificationsCommunication skillsTeamwork

Required

Graduation from an accredited college or university with a Bachelor's degree in computer science, information systems, software engineering, management information systems, information technology or a closely related field; OR graduation from an accredited college or university with an Associate's degree in computer science, management information systems, information technology, or a closely related field AND two (2) years full-time paid verifiable experience in desktop administration; OR an equivalent combination of education and experience as determined by the Human Resources Director
Possession of a valid driver's license
Graduation from an accredited college or university with a Bachelor's degree in computer science, information systems, management information systems, information technology or a closely related field AND four (4) years full-time paid verifiable experience in desktop administration; OR graduation from an accredited college or university with an Associate's degree in computer science, management information systems, information technology, or a closely related field AND six (6) years full-time paid verifiable experience in desktop administration; OR an equivalent combination of education and experience as determined by the Human Resources Director
Possession of a valid driver's license

Preferred

Microsoft: MTA, MCSA, MCSE
CompTIA: A+, Security+, Network+, Security+
VMware: VCA, VCP
Cisco: CCENT, CCN

Benefits

Vacation, Sick and Personal Leave
Paid Holidays
Medical Plan
Dental Plan
Vision Plan
Disability Insurance
Life Insurance
Flexible Spending Accounts
Retirement Benefits
Deferred Compensation
Training and Advancement Opportunities
Employee Assistance Program
Employee Resource Groups
Employee Wellness Program
Pet Insurance

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase