Client Onboarding Analyst jobs in United States
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Bradesco Bank · 18 hours ago

Client Onboarding Analyst

Bradesco Bank is seeking a Client Onboarding Analyst to assist with client acquisition and account services for Bank and Investment accounts. The role involves onboarding new clients, preparing documentation, and ensuring compliance with banking regulations while providing excellent customer service.

BankingFinanceFinancial Services
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Responsibilities

Assist in the onboarding of new clients, collecting documentation, supporting the Sales Team, interacting with BOT, RST, Compliance and Operations
Prepare new account documentation for bank and investment accounts ensuring accuracy and completeness, including KYC and account monitoring
Opens new accounts, CD’s, loans, cross-sells bank services, credit cards, check orders, etc
Coordinate KYC/AML processes and procedures for client portfolio exercising judgment regarding proper handling of customer requests in the absence of: Relationship Manager, Private Banking Officer and/or Country Manager
Adhere to Bank’s Anti Money Laundering Procedures stipulated and required by the BSA department
Ensure a high level of customer satisfaction while adhering to Bradesco Bank’s and Bradesco Investments’ policies, procedures, auditing, and regulatory requirements
Provide Client Services on several fronts, including and not limited to processing check deposits, research returned mail (statements, advices, etc.), process stop payments, dormant accounts, W-8, Internet Banking Enrollments, E-Statements, Reference Letter, items received through mail, etc
Interact with clients via telephone, email and/or personal to research and resolve account inquiries, return items, etc. and provide appropriate follow through
Handle customer inquiries, exercise initiative in researching, analyzing, and resolving problems
Solicit customers’ feedback and identify problem trends for improvement actions

Qualification

KYC/AML processesClient onboardingDatabase softwareMicrosoft OfficeCustomer serviceEnglish proficiencyPortuguese proficiency

Required

Only candidates with US Work Authorization will be considered
AA Degree in Business, Finance, Accounting, related field OR any combination of education, training, and experience that will provide the required knowledge skills, and abilities
Excellent Written/Verbal skills in English and Portuguese
Knowledge of Database software, internet software, and excellent knowledge of Microsoft Office

Company

Bradesco Bank

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Bradesco Bank provides saving accounts, investment, credit card, finance, and banking operation services.

Funding

Current Stage
Growth Stage

Leadership Team

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Henrique Leme Pinto Lima
Chief Executive Officer
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Ricardo Lanfranchi
CEO & President Bradesco Investments & Bradesco Global Advisors
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Company data provided by crunchbase