TEKsystems · 5 hours ago
Technical Support Specialist
Pewee Valley, KY
Full-time
Onsite
Entry Level
$20/hr - $23/hr
1+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a skilled Desktop Support Technician to provide on-site technical support. This role involves installing, troubleshooting, and repairing devices in a Windows-based setting while ensuring high-quality customer service and effective communication with end users.
Information Technology
Responsibilities
Install, configure, troubleshoot, and repair desktop hardware and software
Provide in‑person technical support to staff and assist with device deployments
Support additional technology systems such as cameras, servers, and network switches when needed
Maintain accurate documentation within a ticketing system
Deliver high‑quality customer service and communicate effectively with end users
Work independently with minimal supervision while staying organized and task‑focused
Lift and carry equipment and work in physically demanding positions when necessary
Perform other duties as assigned
Qualification
Required
1–2 years of experience in desktop support or a similar technical role
Strong troubleshooting skills across hardware, software, and operating systems
Experience with device installation, configuration, and repair in a Windows environment
Ability to lift heavy equipment and work in uncomfortable positions for extended periods
Strong organizational skills and the ability to work with limited supervision
Excellent customer service and communication abilities
Preferred
Experience with imaging, deployments, and user account support
Familiarity with cloud‑based environments and directory services
Exposure to ticketing systems and structured support workflows
Ability to support a variety of hardware including desktops, peripherals, and mobile devices
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase