Civic Federal Credit Union · 17 hours ago
Cards Risk Specialist
Raleigh,NC,US
Full-time
Onsite
Mid Level
4+ years expCivic Federal Credit Union is committed to fostering a diverse and supportive work environment. They are seeking a Cards Risk Specialist responsible for monitoring and mitigating fraud and risk associated with debit and credit card transactions, utilizing data-driven insights and collaborating with various teams to enhance security and member experience.
BankingCredit CardsFinancial Services
Responsibilities
Monitor debit card transactions for suspicious activities using fraud detection systems
Analyze patterns and trends in fraudulent transactions to develop proactive risk strategies in conjunction with management team and the Credit Union’s Fraud/BSA team
Investigate and respond to real-time fraud alerts and suspicious activity reports
Assess and analyze risk exposure related to debit card transactions
Generate and analyze reports on fraud trends, chargebacks, and losses
Identify key risk indicators and provide insights for decision-making
Present findings and recommendations to management and stakeholders
Ensure compliance with financial regulations and industry standards (e.g., PCI DSS, FFIEC)
Stay updated on regulatory changes affecting debit card fraud and risk management
Work with compliance teams to ensure Cards fraud prevention efforts align with legal requirements
Work closely with Risk and Compliance teams, member service, and IT departments
Work with Learning and Development and various stakeholders to ensure training and awareness programs on debit card fraud risks and prevention are in line with the Credit Union’s standards
Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve
Qualification
Required
Minimum 4 - 6 years' experience in financial services, payments, card products, or supporting card operations initiatives, including 1-3 years experience in debit and/or credit card risk
Strong interpersonal communications skills
Must possess a strong service orientation
PC proficient including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet
Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc
Ability to lift a minimum of 25 lbs. (file boxes, computer)
Travel required on occasion
Preferred
Bachelor's degree in Business, Operations, or related field position
Experience in member service or related field, card services is preferred
Knowledge of financial products and services
Company
Civic Federal Credit Union
Civic Federal Credit Union provides checking, savings account, loans, credit cards, personal, and business banking services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dwayne Naylor
President / Chief Executive Officer
Sandy Steward
Chief Technology Officer
Recent News
Civic Federal Credit Union
2025-09-26
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