PDM Steel Service Centers, Inc. · 5 hours ago
Inside Salesperson - Woodland, WA
Woodland, WA
Full-time
Onsite
New Grad, Entry LevelPDM Steel Service Centers, Inc. is seeking an Inside Salesperson to sell and purchase metal and other materials to various clients. The role involves engaging with customers to provide product information, processing orders, and ensuring customer satisfaction throughout the sales cycle.
Mining Technology
Responsibilities
Confer with customers by telephone, fax, email, and in person to provide information about products or services, take or enter orders, or obtain details of complaints
Figure material usage according to customer requirements and requests
Calculate and quote pricing of materials and processing to customers
Prepare sales contracts for orders obtained
Prepare purchase orders for orders obtained
Review all orders entered for accuracy and adherence to company policies and procedures
Enter all orders and buyouts into the computer system
Monitor all orders to assure orders are delivered to customer as promised
Contact customer to relay any delivery issues in a timely manner
Initiate and follow up on all customer service issues to closure
Arrange for inspection, return and credit of material which is non-compliant or otherwise rejected by the customer
Monitor stock levels and communicate with the appropriate personnel to assure levels are maintained
Work with Purchasing to sell material which is slow moving and would otherwise be scrapped
Create and maintain customer quote and special requirement file
Review sales figures and reports for changes in customer activity and profit margin
Communicate information gathered from customers regarding service, pricing, etc., to Outside Sales
Review weekly sales reports to stay abreast of information relayed by customers to Outside Sales
Maximize gross profit
Entertain customers as requested
Qualification
Required
Selling and purchasing metal and other requested materials to O.E.M.'s, fabricators, distributors, and other metal users
Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Stoop, kneel, crouch, or Crawl(Position self(to), Move), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Repetitive Motion
Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body
Confer with customers by telephone, fax, email, and in person to provide information about products or services, take or enter orders, or obtain details of complaints
Figure material usage according to customer requirements and requests
Calculate and quote pricing of materials and processing to customers
Prepare sales contracts for orders obtained
Prepare purchase orders for orders obtained
Review all orders entered for accuracy and adherence to company policies and procedures
Enter all orders and buyouts into the computer system
Monitor all orders to assure orders are delivered to customer as promised
Contact customer to relay any delivery issues in a timely manner
Initiate and follow up on all customer service issues to closure
Arrange for inspection, return and credit of material which is non-compliant or otherwise rejected by the customer
Monitor stock levels and communicate with the appropriate personnel to assure levels are maintained
Work with Purchasing to sell material which is slow moving and would otherwise be scrapped
Create and maintain customer quote and special requirement file
Review sales figures and reports for changes in customer activity and profit margin
Communicate information gathered from customers regarding service, pricing, etc., to Outside Sales
Review weekly sales reports to stay abreast of information relayed by customers to Outside Sales
Maximize gross profit
Entertain customers as requested
Math Skills - Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area circumference, and volume. Ability to apply concepts of basic algebra and geometry
Interpret drawings - Ability to read simple customer part drawings and sketches to provide quotations
Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs, assessment, meeting quality standards for service, and evaluation of customer satisfaction
Language Skills - Ability to read, analyze and interpret general business periodicals, journals, technical procedures, or government regulations. The ability to write reports, business correspondence. The ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form. Ability to deal with problems involving several concrete variables in standardized situations
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
Company
PDM Steel Service Centers, Inc.
PDM Steel Service Centers, Inc., headquartered in Elk Grove, California, is a leading steel supplier with 10 service locations across the western United States.
Founded in 1954
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Gardner, Jennifer
VP Finance & CFO
Company data provided by crunchbase