Adaptec Solutions · 9 hours ago
Field Service Technician - II
Adaptec Solutions is a company that specializes in automation and material handling systems. They are seeking a Field Service Technician II who will be responsible for performing installations, preventative maintenance, troubleshooting, and emergency service calls on various electro-mechanical equipment in high-volume warehouses and manufacturing environments.
Industrial AutomationSoftware
Responsibilities
Perform installations, preventative maintenance, troubleshooting and repair of electro-mechanical material handling equipment, including but not limited to: conveyor belts, sortation systems, transfers, diverters, merges, and accumulation systems, including 480V electrical systems, motors, contacts, 3-ways, gearboxes, motors, drives, couplings, lift tables, hoists, and cranes dock equipment and material lifts, control panels and electrical enclosures, bearings, belts, chains, sprockets, and rollers with minimal support from Lead technician
Respond to emergency calls within territory, as needed on a 24/7 basis; occasional but rare travel outside of home territory may be required to support other teams.(Travel time is always compensated)
Perform mechanical work including fabricating, stick welding, and painting
Carry out maintenance on machinery at client sites as scheduled
Use a multi-meter to check fuses, troubleshoot contactors, verify power, troubleshoot 3-phase motors
Appropriately document all work performed in E-360 reporting system (i.e., Field Service Reports / inspection and audit forms)
Communicate machine issues, status, repair needs/timelines effectively with clients and leadership in both written and verbal communications
Work within the safety guidelines of customers, Adaptec Solutions and OSHA; always operating by the most stringent safety protocol
Work independently and conscientiously to complete a job, know when to escalate questions or concerns to leadership or the client
May also advise client on additional needs
Other duties as assigned
Qualification
Required
HSD/GED or equivalent is required
5 years of troubleshooting and repair of mechanical equipment is required
2 years of troubleshooting and repair of electrical equipment is required
Strong electro-mechanical reasoning ability is required
Ability to read and interpret blueprints, schematics and detailed repair drawings related to material handling equipment
Ability to use hand tools, measurement instruments (such as indicators, calipers, micrometers, tape measure, scales, etc.), power tools to include drills, grinders, welders, impact wrenches and more
Use/operation of heavy equipment such as forklifts, aerial and scissor lifts is required on some jobs
Must possess a foundational understanding of MIG/TIG/Stick welding
Must have valid driver's license, a clean driving record and ability to comply with DOT regulations
Must be able to pass DOT physical
Must be able to attend emergency calls as needed, this may require overnight travel for field service work, preventative maintenance visits, equipment installation and troubleshooting
Must have strong written and verbal communication skills and ability to interact with the customer and managers
Must have basic hand tools (Adaptec will provide additional tools)
Ability to exert 50 to 100 pounds of force occasionally, and/or 10 to 20 pounds of force constantly to move objects
Ability to lift a minimum of 50 pounds
Preferred
Vocational or technical school degree is preferred
Rigger, Millwright, Machine Builder experience is also acceptable
Computer skills, experience turning in field service reports is strongly preferred
Benefits
401(k)
401(k) 5% Match
401(k) matching
Company car
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
On-the-job training
Paid time off
Professional development assistance
Referral program
Tools provided
Vision insurance
Company
Adaptec Solutions
Aloi Materials Handling & Automation is provides automated and integrated solutions for various material handling needs.