Natural Grocers by Vitamin Cottage · 9 hours ago
Grocery Assistant
Austin, TX, US
Full-time
Onsite
Entry Level
1+ years expNatural Grocers by Vitamin Cottage is seeking a Grocery Assistant to assist the Grocery Department Manager in the successful operation and profitability of the Grocery department. The role involves providing exceptional customer service, managing inventory, and supporting department profitability through various responsibilities.
Dietary SupplementsHealth CareRetail
Responsibilities
Providing World Class Customer Service as a number one priority including initiating customer contact, engaging customers and following through
Exemplifying integrity, responsibility, and excellence and adhering to all policies
Creating inviting, full and shoppable departments
Assisting the grocery department manager in ordering for the grocery and bulk departments and maintaining accurate inventory levels
Assisting the grocery department manager in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing
Ensuring all in-stock products/conditions meet company standards
Offering and following up on special orders
Merchandising shelves, endcaps and dynamic displays
Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock
Assisting in training and monitoring of department personnel including assigning and following up on tasks
Conducting active and passive demos
Working with the department manager to address performance issues within the department
Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities
Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks
Maintaining the safety and security of customers and employees
Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support
Continually increasing product knowledge
Using SAP and inventory management software, emailing and utilizing other IS programs as needed
Qualification
Required
Ability and desire to provide World Class Customer Service as a number one priority including initiating customer contact, initiating conversations about products, events and services, actively engaging customers and following through
Demonstrated leadership skills
Ability to train and develop others
Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable
Ability to manage changing priorities and to stay focused with the task at hand
Sense of urgency in the completion of tasks
Excellent customer service skills
Highly organized with great attention to detail
Ability to take direction and follow through
Must be cashier trained and able to count currency
Proficient in MS Word, Excel and Outlook
Preferred
1 year of experience in retail experience in a grocery or retail environment preferred; natural foods background is a plus
1 year of experience supervising others preferred
Company
Natural Grocers by Vitamin Cottage
For more than 60 years, Natural Grocers has combined the affordability of natural groceries and supplements with free health and nutrition education.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2012-07-25IPO
Leadership Team
Todd Dissinger
Chief Financial Officer
Meaghan Scull
Human Resources Business Partner
Recent News
2026-01-20
Company data provided by crunchbase