Centinela Hospital Medical Center · 7 hours ago
Financial Counselor Union - CHMC Admitting
Centinela Hospital Medical Center is a top-ranked healthcare facility committed to quality and patient safety. The Financial Counselor is responsible for determining patient liability, advising patients on their financial responsibilities, and verifying insurance eligibility and benefits for admissions and procedures.
Health Care
Responsibilities
Determines patient liability based on benefits and advises patient of their liability prior to scheduled elective procedures
Notifies patient of financial responsibility; collection arrangements are made prior to services rendered for all elective care
Verifies insurance eligibility, and benefits for emergent and urgent admissions, procedures or other services ensuring communication of patient responsibility to the patient or responsible party
Verifies and secures accurate patient demographic and insurance information, updating patient account information as needed
Assists patients in making arrangements as needed for patient responsibility by time of discharge for emergent or urgent services
Screens and refers patients for possible linkage to state, county or other government assistance programs as well as Charity or Discounts as per the facility Charity and Discount policies
Works closely with Case Management in securing Medicaid/Medical treatment authorizations as needed
Maintains effective communication skills, including verbal, written and telephone
Proficient in mathematical skills
Qualification
Required
Knowledge of standard insurance companies and verification requirements
Well versed in authorization processes for all payers
Ability to multi-task, prioritize needs to meet required timelines
Analytical and problem-solving skills
Customer Services experience required
High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)
Benefits
Paid time off
A 401K retirement plan
Medical, dental, and vision coverage
Tuition reimbursement
Many more voluntary benefit options
Company
Centinela Hospital Medical Center
Centinela Hospital Medical Center is a 369-bed acute-care hospital providing healthcare services.
Funding
Current Stage
Late StageRecent News
2025-09-24
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