NEOGOV · 1 day ago
Customer Service Assistant - Aquatic Center
McMinnville, OR
Full-time
Onsite
New Grad, Entry Level
$15.11/hr - $19.63/hr
0+ years expThe City of McMinnville is looking to hire a Customer Service Assistant for the McMinnville Aquatic Center. The role involves assisting patrons with program registration and reservations, providing information about recreation programs, and ensuring a safe and welcoming environment for visitors.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Provide information regarding recreation programs and events
Assist customers in registration for classes, programs, and facility reservations
Answer patron questions and direct to the appropriate resource if necessary
Be knowledgeable about current programs, parks, facilities, department and city policies and procedures
Enforce and adhere to all department policies and procedures
Program / Room Preparation including set up and tear down rooms for events, classes and rentals
Maintain general appearance of the facility and maintain a safe and controlled environment
Act in a professional manner
Perform light maintenance and janitorial duties
Establish and maintain effective working relationships with staff, other agencies, and the public
Perform other duties as assigned within the scope of the classification
Participate in committees when requested
Maintain proficiency in job requirements which may include attending training and meetings, reading materials, and meeting with others in areas of responsibility, which may require travel
Maintain work areas in a clean and orderly manner
Maintain confidentiality, data integrity, and comply with all related city, state, and federal standards related to confidentiality
Qualification
Required
Any equivalent combination of education and experience which provide the knowledge, skills, and abilities required to perform the duties as described
A typical way to qualify would be a high school degree and six (6) months of relevant experience
Knowledge of Microsoft Office Suite
Effective verbal and written communication skills
Cash handling skills
Ability to multitask, problem-solve, and remain calm in situations with the public
Self-motivate with little or no supervision
Exemplify traits that reflect the City's culture, including integrity, a customer service orientation, cultural competency, trustworthiness, flexibility and a willingness to change
Preferred
Bilingual in Spanish and English
CPR/AED/First Aid certification (within 60 days of hire)
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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