ZenPoint Solutions LLC · 2 hours ago
Business Analyst
ZenPoint Solutions LLC is a rapidly expanding Information Technology services company in the federal sector. They are seeking a Business Analyst to apply analytical skills to solve complex business problems and contribute to various business functions.
Responsibilities
Ensure quality content and timely delivery of all tasks and contractual deliverables throughout product development, adhering to a two-week Agile sprint cadence and deployment schedule
Able to communicate effectively in both written and verbal forms of communication
Review, draft and/or edit content such as Standard Operating Procedures (SOPs), online help articles, training material, and meeting notes
Assist in meeting facilitation, including contributing to discussion and taking detailed meeting notes
Identify, analyze, and document business requirements from stakeholders
Ensure requirements are aligned with business goals and technical feasibility
Analyze data to identify trends, patterns, and insights that inform business decisions
Act as a liaison between business stakeholders and technical teams (e.g., developers, testers)
Coordinate and present engaging webinars and training sessions
Design and execute test cases to validate business requirements, ensuring proper functionality and compliance with specifications
Lead outreach initiatives including usability testing, office hours, workshops, and webinars
Attain comprehensive understanding of the product by thoroughly researching features, functionalities, and user needs
Qualification
Required
Candidate must hold an active Secret clearance and be able to maintain a Secret clearance (or higher) throughout employment
Candidate must be a United States Citizen and present proof of Citizenship, if selected
Minimum of two years of relevant professional experience
Exceptional written and verbal communication skills with the ability to communicate complex technical concepts to broad audiences
Bachelor's degree or equivalent work experience or technical training and certifications in a relevant field
Strong working knowledge of Microsoft Office, specifically Outlook, Word, Excel, PowerPoint, and SharePoint
Strong focus and commitment to providing end user customer service
Great customer service skills
Excellent notetaking and organizational skills
Preferred
Demonstrates flexibility in responding to evolving priorities and managing demanding schedules across multiple efforts
Excellent presentation and public speaking skills
Strong attention to detail
Well versed in Agile, and have a familiarity with application development projects
Experience utilizing Microsoft's Azure DevOps
Benefits
Health, dental, and vision insurance
Group and voluntary life insurance
Short-term and long-term disability insurance
401(k)-retirement plan with company matching contributions
Flexible spending accounts
Generous paid leave policy, including federal holidays
Professional development opportunities
Tuition assistance program
Company
ZenPoint Solutions LLC
ZenPoint is a small, 8(a) certified, woman-owned IT Services company.
Funding
Current Stage
Growth StageCompany data provided by crunchbase