Customer Service Representative jobs in United States
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LanceSoft, Inc. · 2 hours ago

Customer Service Representative

positionMesa, AZ
timeContract
remoteOnsite
seniorityEntry, Mid Level
money$17/hr - $18/hr
date2+ years exp

LanceSoft, Inc. is seeking an experienced Customer Service Representative III to support licensing operations in a high-volume, public-facing environment. This role is responsible for assisting customers, processing license applications and updates, and providing accurate information regarding licensing laws, rules, and procedures.

Information Technology
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Receive, process, and apply payments (cash, checks, debit/credit cards, and money orders) to personal and business accounts
Perform daily reconciliation and end-of-day balancing of assigned cash drawer/till
Assist customers in person with licensing questions, applications, and account updates
Provide clear and accurate information regarding licensing requirements, laws, rules, and procedures
Maintain accuracy and attention to detail while working in a high-production environment
Follow established policies, procedures, and security standards

Qualification

Customer service experienceCash handlingPayment processingGoogle SuiteBilingualCommunication skillsOrganization skills

Required

2+ years of customer service experience
1+ year of experience in a high-production or high-volume environment
Experience with cash handling and payment processing
Proficiency in Google Suite (Gmail, Docs, Sheets, Drive)
Strong communication, organization, and customer service skills

Preferred

Bilingual (English/Spanish preferred)

Company

LanceSoft, Inc.

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Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
dateFounded in 2000
location
Herndon, Virginia, USA
people-size5001-10000 employees
web-link
http://www.lancesoft.com/

H1B Sponsorship

LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)

Funding

Current Stage
Late Stage

Leadership Team

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Ram Karuppusamy
Chairman & CEO
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Simon Dealy
Chief Financial Officer
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Company data provided by crunchbase