Brightspeed · 1 day ago
Manager, OCC Reporting & Insights
Charlotte, NC
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expBrightspeed is reimagining how people live, work, play and connect by providing fast, reliable internet connections. The Manager of OCC Reporting & Insights will lead the analytics and performance management function, partnering with leadership to translate operational complexity into actionable insights and strategies.
InternetTelecommunicationsWireless
Responsibilities
Own the Operations analytics and performance management strategy, ensuring alignment with organizational objectives, financial targets, and customer experience goals
Be a strategic partner to OCC leadership, helping frame decisions and priorities using data-driven insights
Evolve the operating rhythm for performance management, including weekly and monthly business reviews
Serve as the single point of contact for all Field Operations hiring decisions, maintaining an outlook on both short-term and long-term planning to ensure alignment with operational KPIs and financial budgets
Lead, coach, and develop a team of high performing analysts, fostering strong analytics, business acumen, and executive communication skills
Oversee the development and delivery of workforce and operational reporting across Field Operations, ensuring consistency, accuracy, and relevance
Drive deep-dive analyses to understand performance gaps, cost drivers, productivity trends, and operational constraints
Partner with cross-functional stakeholders in FP&A and Operations Planning to evaluate investment decisions, operational changes, and budget generation
Provide strategic oversight for business case development, validation, and post-implementation performance tracking
Serve as a key contributor to executive-level presentations, synthesizing complex analyses into clear, compelling narratives
Act as the primary escalation point for analytical questions and performance discussions with senior leadership
Qualification
Required
Demonstrated ability to lead teams responsible for influencing and supporting multi-million-dollar operational and financial decisions
Bachelor's degree in business, finance, data analytics, or equivalent professional experience is preferred
8+ years of experience in financial, operational, or performance analytics roles with increasing strategic responsibility
Prior experience managing analysts and partnering closely with operational leadership
Proven success communicating insights and recommendations to executive-level audiences
Advanced proficiency in Excel, Power BI, and Microsoft Office Suite, with the ability to design scalable analytical frameworks
Exceptional written and verbal communication skills with the ability to influence across organizational levels
Ability to thrive in fast-paced, deadline-driven environments while balancing strategic and tactical priorities
Preferred
Prior experience in telecommunications, utilities, or large-scale field operations environments is strongly preferred
Benefits
Competitive medical, dental, vision, and life insurance
Employee assistance program
401K plan with company match
A host of voluntary benefits
Company
Brightspeed
Brightspeed provides fiber and broadband services, enhancing connectivity for homes and businesses with reliable telecom solutions.
1001-5000 employees
H1B Sponsorship
Brightspeed has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2023 (15)
2022 (13)
Funding
Current Stage
Late StageTotal Funding
$6.51BKey Investors
Ohio Residential Broadband Expansion GrantN.C. Division of Broadband & Digital EquityOhio Department of Development
2025-09-15Grant· $13.8M
2025-08-15Debt Financing· $1.65B
2025-06-19Undisclosed· $575M
Leadership Team
Michel Combes
Executive Chairman of the Board and acting CEO
Amy Wulfestieg
Chief Communications Officer
Recent News
Government Technology US
2026-01-16
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-16
Company data provided by crunchbase