Application Development Technical Service Engineer - Join Our Talent Pipeline jobs in United States
cer-icon
Apply on Employer Site
company-logo

Formerra · 3 hours ago

Application Development Technical Service Engineer - Join Our Talent Pipeline

Formerra is a leading distributor of engineered materials, connecting polymer producers with OEMs and brand owners across various markets. The role involves providing project management for application development, training sales associates and customers, and managing customer complaints while driving application innovation.

Plastics and Rubber Manufacturing
badNo H1Bnote

Responsibilities

With general supervision, provides project management for the development of new application, product launch testing plan, data analysis, and/or communication of results
Works with targeted and established customers to identify technical specifications required for Formerra customers
Responsible for internal training of sales associates, furthering their knowledge and understanding of polymers, processing, and design
Provide training to Formerra customers, OEM’s, and industry events as needed on materials, processing, design, and other industry related topics as needed
Incorporates Formerra products and services into customer applications across multiple business units
Work with suppliers to understand and convey OEM material / market needs
Documentation and preparation of product specifications incorporating Formerra products and services into customer applications
Manages successful resolution of customer complaints/issues
Initiates process improvement efforts at key customers
Other duties as assigned

Qualification

Customer SupportChemical EngineeringProject ManagementTechnical WritingTechnical AptitudeMaterials KnowledgeProblem SolvingOrganizational SkillsTeam PlayerSelf-Motivated

Required

Complex problem thinking skills in translating customer needs into solutions
Technical aptitude
Broad knowledge of solutions, materials and processing
Self-motivated and team player
Strong organizational skills required
Position will require up to 75% travel
Bachelor's Degree required in Chemical Engineering, Plastics or Polymer Engineering, or related discipline
Minimum 5 years completing technical writing, customer support, research, and project management

Company

Formerra

twittertwitter
company-logo
Formerra is an innovative provider of better surface solutions for the world's most prestigious owners and producers.

Funding

Current Stage
Growth Stage

Leadership Team

leader-logo
Cathy Dodd
CEO / Board Member
linkedin
Company data provided by crunchbase