ALTEN Technology USA · 16 hours ago
System Test Engineer
Troy, MI
Full-time
Onsite
Mid Level
3+ years expALTEN Technology USA is an engineering company that supports clients in various sectors including automotive and aerospace. The System Test Engineer will act as the primary on-site technical liaison for Telematics Control Units, managing testing efforts and ensuring project delivery while collaborating with global engineering teams.
ConsultingInformation Technology
Responsibilities
Serve as the primary on-site technical point of contact for all matters related to the Telematics Control Unit (TCU), fostering a strong, collaborative relationship with the customer
Ensure Project milestones are met, and customer expectations are exceeded
Manage and prioritize dynamic requests from the customer, demonstrating flexibility and a customer-centric approach to problem-solving
Orchestrate and direct complex testing campaigns (In-Vehicle, Bench, and Field) in direct collaboration with the customer to validate TCU functionality
Systematically capture critical logs (DLT, CAN, etc.) during testing to enable rapid issue reproduction and analysis
Spearhead pre-integration testing and act as the key technical expert during official Joint Validation sessions with the OEM's End-to-End (E2E) validation teams
Manage the end-to-end software flashing process for all engineering devices, meticulously verifying software integrity and versioning
Execute this process with high efficiency and consistency to ensure the on-time delivery of hardware for development and validation activities
Perform initial root cause analysis on reported issues by analyzing DLT, CAN, and other system logs
Provide clear, actionable data summaries in bug triage meetings to help prioritize development efforts on the most critical defects
Engineer and maintain a streamlined workflow for bug reporting and escalation, ensuring all necessary data is packaged with tickets to accelerate resolution time
Accelerate the bug-fix lifecycle by proactively driving technical discussions with internal development teams and initiating live, multi-stakeholder debugging sessions
Coordinate with global engineering teams across North American, European, and Asian time zones to ensure 24-hour development and support cycles for urgent customer-facing issues
Provide rapid-response technical support for the OEM's production plants, leading on-site investigations to resolve critical quality concerns and prevent costly manufacturing line stoppages
Proactively contribute to internal Verification & Validation (V&V) team efforts during periods of low customer-facing activity
Assist in test case execution, log analysis, and report generation to accelerate internal project milestones and maximize team productivity
Perform Drive test in the Vehicles lend by Customers
Support System Validation activities at Client Troy office per need (approx 20% of the time)
Provide on-site technical support at OEM manufacturing plants and dealerships to investigate, diagnose, and resolve time-sensitive quality and integration issues based on requests
Provide case by case support at OEM Customer Office in Ann Arbor, MI
Qualification
Required
Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related technical field
3-5+ years of experience in automotive electronics, embedded systems, or a related field
Strong understanding of vehicle communication protocols (CAN, LIN, Ethernet) and electrical architecture
Experience with the full lifecycle of system testing, including test plan creation, execution (Bench, HIL, Vehicle), and reporting
Excellent problem-solving skills with the ability to perform root cause analysis on complex technical issues
Preferred
Hands-on experience with industry-standard automotive tools, including: Network Analysis: Vector CANoe/CANalyzer, OEM Diagnostics: DDT2000 or similar proprietary diagnostic tools, Log Analysis: DLT (Diagnostic Log and Trace) viewers and analysis techniques, Chipset Tools: Familiarity with toolchains from SoC/MCU providers such as Qualcomm or Renesas
Direct experience working on-site at an automotive OEM facility
Experience with Telematics, Infotainment, or other connected vehicle systems
Knowledge of software development and bug-tracking systems (e.g., JIRA)
Ability to work effectively in a global team across different time zones
Benefits
Mentorship
Career growth opportunities
Comprehensive benefits
Company
ALTEN Technology USA
ALTEN Technology USA is an engineering consulting company. It is a sub-organization of Alten.
501-1000 employees
H1B Sponsorship
ALTEN Technology USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (101)
2024 (89)
2023 (76)
2022 (64)
2021 (80)
2020 (69)
Funding
Current Stage
Late StageLeadership Team
Mark Henault
Chief Technology Officer at Alten Technology
Mike Walraven
Chief Administrative Officer
Recent News
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